Lead Change Blog

JUNE 25, 2020

A recent conversation with a community bank CEO focused on his vision for the company. With depth of affirmation around cause preceding effect, why do business leaders focus so heavily on analyzing their numbers, or, focus on the effect instead of the cause?

P&L 220

P&L ROE Metrics CFO 220

Harvard Business Review

MAY 16, 2016

Using the same 1 – 100 scale ask yourself: How well does our organization support the achievement of our strategy? If your organization is incapable of delivering its strategy, the strategy is effectively worthless and your company’s purpose will go more or less unfulfilled. The fall can come quickly.

Banking 14

Banking Strategy Film Operations 14

Harvard Business Review

NOVEMBER 29, 2011

A classic example of this phenomenon, which I chronicled in my book Mavericks at Work , was the game-changing performance of Commerce Bank, one of the most colorful institutions in the history of retail banking. Ten years later, after a period of massive growth, the company sold itself to TD Bank in a stock transaction worth $8.5

Banking 18

Banking Retail Open-book Creativity 18

Harvard Business Review

NOVEMBER 22, 2017

How do banks switch customer relationships from branch offices to mobile phone screens? For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. sweetvenom/Getty Images.

Strategy 8

Strategy Company Banking Apparel 8

Harvard Business Review

NOVEMBER 17, 2015

With a strong, competent, and independent chair able to step in and assume responsibility (and possibly act as interim CEO), a company in a crisis that destroys its leadership is better placed to navigate the storm. Hayward’s leadership had contributed to BP underplaying safety its U.S. Take the case of BP.

CFO 8

CFO Crisis Mass Marketing IPO 8

Harvard Business Review

MAY 27, 2015

For each city or region the right mix of programs depends on what outcomes the leadership of that area is trying to achieve. The type of capital required and its source depends on the type of business, its stage of life, and its strategy for the future. A supplier might need a working capital loan to finance a big order.

Entrepreneur 8

Entrepreneur Policies Banking Innovation 8

Harvard Business Review

OCTOBER 10, 2017

Tactical performance is how effectively your organization sticks to its strategy. The second type, known as adaptive performance , is how effectively your organization diverges from its strategy. military says, volatility, uncertainty, complexity, and ambiguity , where technology and strategy changes rapidly.

Organization 12

Organization Tactics Call Center Metrics 12