The Practical Leader

JUNE 29, 2011

We like their technology, customizing equipment to our needs, value, and next day onsite service. I just got off the phone from a painful hour of experiencing Dell’s inward focused bureaucracy as Gary, our IT support guy, and I purchased a notebook computer for Heather. That may change.

Bureaucracy 45

Bureaucracy Finance Positioning Productivity 45

Harvard Business Review

JUNE 15, 2016

It was a problem regardless of brand, formula, or product — until Atis set her sights on solving it once and for all. She couldn’t get the image out of her head, so she began to research the technology requirements. She found partners, attracted financing, and cultivated a community of internal supporters.

Bureaucracy 8

Bureaucracy Innovation Brand Competitive Advantage 8

Harvard Business Review

JUNE 17, 2015

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. They followed a sequence that resulted in new products or major updates to products every year or two. Insight Center.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

MARCH 21, 2016

As digital technologies continue to transform the economy, many leaders are struggling to set a digital strategy, shift organizational structures, and remove the barriers that are keeping them from maximizing the potential impact of new digital technologies. They are less affected, but not immune.

Industry 8

Industry B2C Agility Bureaucracy 8

Harvard Business Review

MARCH 2, 2015

“Technology is advancing at an unprecedented pace and this milestone allows federal regulations and the use of our national airspace to evolve to safely accommodate innovation,” Transportation Secretary Anthony Foxx said in a press release that accompanied the announcement. In Washington, business as usual.

Transportation 8

Transportation Proposal Technology Press Release 8

Harvard Business Review

JANUARY 18, 2013

Schumacher, one of the fathers of the Green movement, declared that "small is beautiful" and called for "a new orientation of science and technology towards the organic, the gentle, the non-violent, the elegant and beautiful." Size inevitability leads to hierarchy, to rigidities in the system, and bureaucracy.

Microfinance 8

Microfinance Follow-up Bureaucracy Self-aware 8

Harvard Business Review

JUNE 23, 2017

There’s a tendency to assume that the salesperson lost because their product was inferior in some way. However, in the majority of interviews buyers rank all the feature sets of the competing products as being roughly equal. For “price conscious” buyers, product price is a top decision-making factor.

Price 8

Price Health Care Committee Fashion 8