What We Learned About Bureaucracy from 7,000 HBR Readers
Harvard Business Review
AUGUST 10, 2017
We recently asked members of the HBR community to gauge the extent of “bureaucratic sclerosis” within their organization using our Bureaucracy Mass Index (BMI) tool. Here are our initial takeaways: The blight of bureaucracy seems inescapable. Bureaucracy is growing not shrinking. Bureaucracy is a time trap.
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