Remove Case Study Remove Human Resources Remove Motivation Remove Operations
article thumbnail

Futren’s Strategies for Employee Retention

Chart Your Course

They ride the ups and downs of the economy more closely than the healthcare, government, or high-tech sectors, and average two to three times the rate of employee turnover, according to 2012 numbers from the Society for Human Resource Management. One small business in Georgia continues to overcome these hurdles.

Strategy 133
article thumbnail

Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

Riverside Auto Group, a second-generation company owned equally by three brothers, operates seven dealerships employing 190 people throughout Michigan’s Upper Peninsula (Marquette, Escanaba, and Iron Mountain) and Wisconsin (Marinette). Customer complaints are down from one a week to one a quarter. And read on… there are even more!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

New Book: Harvard Business Review Project Management Handbook

Eric Jacobson

They require an investment in the form of capital resources (money, funds). They required an investment in human resources (effort, time). Further, he explains that projects differ from operations , which are day-to-day activities, and which generally follow similar patterns and objectives every year.

article thumbnail

Chart Your Course - Untitled Article

Chart Your Course

They ride the ups and downs of the economy more closely than the healthcare, government, or high-tech sectors, and average two to three times the rate of employee turnover, according to 2012 numbers from the Society for Human Resource Management. One small business in Georgia continues to overcome these hurdles.

article thumbnail

Gloria Chen Pushes for Greater Representation

HR Digest

It’s literally a Harvard Business School case study in business model transformation, but when I think back on it, the impact on the entire organization has been amazing. Without a doubt, the most interesting transformation in my 20+ years at Adobe was our move from selling boxed software to the cloud over the past decade.

article thumbnail

Case Study: Can You Fix a Toxic Culture Without Firing People?

Harvard Business Review

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. She’d gone to Arkansas to review operational plans and financial projections for the rest of the year with the team on the ground. Do we join hands and sing Kumbaya?

article thumbnail

What is HR Analytics?

HR Digest

HR analytics, also known as people analytics or workforce analytics, is a data-driven approach that empowers Human Resources Management (HRM) by collecting, analyzing, and interpreting HR data. The term Strategic Human Resource Management (SHRM) emerged as organizations recognized the critical role HR plays in driving business success.

Metrics 98