Harvard Business Review

SEPTEMBER 17, 2012

What resources do you have to get something fixed?" —Chief Operating Officer. C-Level Executive Access. Because every major purchase involves executive level approval at some point, a salesperson's goal is to connect with a busy executive and conduct a meaningful face-to-face meeting.

Chief Financial Officer 16

Chief Financial Officer Chief Operating Officer Chief Executive Officer Supply Chain 16

Harvard Business Review

AUGUST 29, 2013

CMOs'' answers to our survey questions make it clear that they view IT as an "execution and delivery" provider, instead of as a strategic partner. Forty-five percent of marketing executives say they would prefer to enable marketing employees to operate data and content without IT intervention.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

NOVEMBER 22, 2017

Whatever their approach, the providers shared a common goal of excellence and efficiency in patient care—and a willingness to innovate to get there. Under a renewed mandate from its CEO, the organization implemented a Lean transformation across the enterprise, with the goal of improving care outcomes, the patient experience, and access.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

MARCH 18, 2014

What executive skills are most prized by companies today? To find out, I surveyed senior consultants in 2010 at a top-five global executive-search firm. They also observe how executives negotiate, what matters most to them in their contracts, and how they decide whether to change companies. Strategic thinking and execution.

Skills 9

Skills Consultative Ethics Chief Information Officer 9

Harvard Business Review

FEBRUARY 18, 2011

Believe me, this skill comes in handy in the chief information officer's line of work: CIOs often have to tell CEOs that the large portfolios of legacy applications driving corporate operations are bound to fail sooner or later and need to be replaced. Have a specific plan for getting to the goal. Have a clear next step.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

NOVEMBER 30, 2018

We often think we’re starting far ahead of where we objectively are and that we’ve arrived when we’re still hundreds of miles from our goal. These from/to statements are real examples from successful executives who made tremendous progress once their needs were made this clear.

Career 8

Career Chief Financial Officer Supply Chain Chief Information Officer 8

Harvard Business Review

JULY 23, 2013

Information governance is not IT''s job. It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. The explosive growth of information is accelerating. But it should be the CIO''s job.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

JUNE 19, 2013

But when I put the question to top management, well, they''re busy — not their problem, that''s for sure — and they refer me to the chief information officer or the chief technology officer. To find out, I like to ask questions. So I knock on their doors and put the same question to them.

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

Harvard Business Review

AUGUST 25, 2016

Across industries, staff such as retail category managers, sales representatives, financial advisers, and wealth managers are awash with reports and insights that comfort their companies’ top executives and by making them feel that they are leading a “customer-centric” organization.

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

JULY 21, 2014

Make sure you also show how that the need aligns with corporate goals and strategies,” Sheen says. Mason decided to pitch a total rebranding — a new logo, new tagline, and new copy and photography for ads and communications — to the new executive team brought in to prep the company for an IPO. Address your audience’s concerns.

IPO 9

IPO Audience Chief Information Officer Case Study 9

Harvard Business Review

NOVEMBER 2, 2018

Some company executives had begun to fear they were in for their own “Kodak moment” – a fatal disruption that could redefine their business and eliminate overnight advantages accumulated over decades. To avoid this, we usually limited the execution phase to three months, and gave the team the right to cancel its engagement.

Company 9

Company Automotive Project Chief Information Officer 9

Harvard Business Review

JULY 25, 2013

But too many organizations are stretching their Chief Information Officers (CIO) too thin. Research focused on the careers of 14 highly successful CIOs found that, beyond the skills needed by all C-level executives (an extensive network, emotional intelligence, leadership, etc.), CIOs especially need: an integrative mind.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8