Transforming Jet-Hot by Viewing the Organization as a System
Deming Institute
AUGUST 7, 2017
Jet-Hot ‘s story provides an example of applying Deming’s work to transform a real enterprise. They used Deming’s ideas to turn around a company being crushed in the marketplace to one delighting their customers. Jet-Hot integrates Deming’s system view with their own management or operating system.
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