Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.

Deming 28

Deming Christensen System Innovation 28

Ask Atma

JANUARY 2, 2011

The elements of strategy.). Capital raising strategies. reward processes and systems, A Value Based Management System has three principal objectives: Creating Value – How the company can increase or generate maximum future value; more or less equal to strategy. Beginner’s Management [Newbie or Management 1.0].

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

APRIL 20, 2016

Edwards Deming, who used it extensively in Japan in the years following World War II. Toyota hired Deming to train hundreds of the company’s managers, eventually capitalizing on his expertise to develop the famous Toyota Production System — the primary source of today’s “lean” thinking.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Strategy Driven

AUGUST 17, 2011

The concept of inclusion in business started when Quality gurus like Deming asked Americans to drop the ‘product-out’ mentality and instead practice a ‘customer-in’ mindset. Every professional must include as many people and organizations in their decision making as possible.

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Harvard Business Review

MARCH 23, 2011

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

AUGUST 24, 2012

Thus, the second key is to acknowledge that Dr. Deming's famous observation — "the most important costs (of quality in manufacturing) are unknown and unknowable" — extend to data as well. Cut the effort down to size by focusing on your most important data, customers, operations, and strategies.

Quality 14

Quality Parcell Cost Deming 14

Harvard Business Review

MARCH 29, 2013

He took a carmaker arguably within sight of going out of business in 1998 and led the creation of what Bill Holstein (writing in Strategy+Business ) describes as "a coherent mix of quality improvement, design, and marketing that gives Hyundai a clear advantage over its industry competitors."

Management 8

Management Leadership Deming Globalization 8

Harvard Business Review

MAY 17, 2017

Much has been made of the potential for blockchain technologies to open up new vistas for business and society. But is there a way for this revolutionary technology to empower the rich and poor alike? Edwards Deming). How Blockchain Works Here are five basic principles underlying the technology. Distributed Database.

Marketing 8

Marketing Technology Banking Efficiency 8