Remove Incentives Remove Innovation Remove Knowledge Management Remove Management
article thumbnail

What U2 and the US Navy Have in Common: Connecting with Core Employees

Michael Lee Stallard

Leaders consciously or unconsciously lump employees into three categories: the “stars” consisting of those in management as well high potential employees, the much larger “core” made up of solid contributors, and the rest, employees whose contributions and fit with the organization are questionable. That might surprise some.

Long-term 207
article thumbnail

Stop Trying to Control How Ex-Employees Use Their Knowledge

Harvard Business Review

The free flow of workers between companies is central to economic growth and innovation. Yet employers are increasingly taking legal action to prevent former employees from using knowledge and skills learned on the job. Employees’ incentives to learn on the job are weaker if they cannot use that knowledge later in their careers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Prevent Experts from Hoarding Knowledge

Harvard Business Review

They may be technical, as in the engineering example, but they can also be managerial, as when an experienced manager has hard-earned skills in problem identification and solution, crucial relationships with customers, or a detailed understanding of how to innovate. If such knowledge leaves with retirees, it may be lost for good.

How To 11
article thumbnail

Research: Why Best Practices Don’t Translate Across Cultures

Harvard Business Review

A large high-technology company had established an innovation center in one of their U.S. Managing Across Cultures. Sara Vaerlander, Bobbi Thomason, Brandi Pearce, Heather Altman, and I observed what happened after the innovation practices were shared with the company’s Indian and Chinese counterparts. It made sense.

article thumbnail

Look Beyond Your "Social Media Presence"

Harvard Business Review

It's in areas of the company such as knowledge management, innovation, communication, and better integration with the supply chain. For example, if you make crowdsourced innovation a core capability, you have to integrate it with marketing functions that take care of customers. But that's a good thing.

Media 9
article thumbnail

Social Capital Is as Important as Financial Capital in Health Care

Harvard Business Review

Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Leading Health Care Innovation. Ultimately, the key to success is authenticity. Though social-capital building can be nurtured, it can’t be mandated. Our more detailed paper provides a framework organizations can use to begin building their social capital.

article thumbnail

Make Your Knowledge Workers More Productive

Harvard Business Review

With scarcely any help from management, knowledge workers can increase their productivity by 20%. Yet here is the challenge you face as a senior executive: You cannot manage your knowledge workers in the traditional and intrusive way you might have done with manual workers. And who doesn''t want more hours in the day?