article thumbnail

Building Customer Loyalty :: Women on Business

Women on Business

How do I build customer loyalty? I earn loyalty by giving it. Loyalty has to be intentional and designed. Delighting customers doesn’t build loyalty. I build brand and customer trust by being loyal to THEM and by NOT expecting them to be loyal to me! Decide ) Decide what your customer experiences will look like.

article thumbnail

Building Your Brand “Buddy The Elf” Style – Part 2 :: Women on.

Women on Business

Step 4: Brand Loyalty: Would you hang out with Buddy on a regular basis? Brand loyalty is key to cultivating repeat customers who spread positive word of mouth feedback about your product or service. Much of developing the loyalty factor comes from inside your business. Are you ready?? Is there a replacement? Post by Jane K.

Brand 237
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional!  Here are my picks for the week of November 29th - December 5th, 2010.  Here are my picks for the week of November 29th - December 5th, 2010.  Here are my picks for the week of November 29th - December 5th, 2010.

Blog 140
article thumbnail

Building Your Brand “Buddy the Elf” Style – Part 1 :: Women on.

Women on Business

Building Customer Loyalty Building customer loyalty by being loyal to them. Any business person worth their salt will tell you that. Employee Brand Differentiation Differentiating oneself in the workforce today may hold the key.

Brand 215
article thumbnail

Why is it so darn easy to say NO?

Women on Business

Delighting customers doesn’t build loyalty. Categories : customer service 2 Comments 1 Sandra Parrotto December 8th, 2010 at 8:08 am This is a great point. Thanks for this, 2 Maribeth Kuzmeski December 15th, 2010 at 12:33 am I’m happy you found it helpful! Related posts: Are Your Client Delight Efforts Misplaced?

article thumbnail

Tanya Maslach Joins Women On Business as a Contributing Writer.

Women on Business

Tanya energizes leaders to help them light the spark in their teams that results in: the proliferation of ideas and innovation,shorter cycle times, more collaborative environments, and high customer and employee loyalty.

article thumbnail

3 Ways to Motivate Employees During Times of Change :: Women on.

Women on Business

I have observed many firms attempt to create loyalty and. Technorati Tags: women in business , employee morale , motivating employees , navigating change , business changes , women on business , businesswomen , business women , leadership , managing employees Related posts: Manufacturing Loyal Employees – Is it Possible?