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Achieving Organizational Alignment within Healthcare Organizations

Strategy Driven

The paper describes how best practices in measuring organizational performance in the nuclear power industry can be applied to healthcare providers facing the daunting challenge of concurrently increasing production, efficiency, and quality – all while reducing operating costs. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

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StrategyDriven White Paper Advises Leaders on Preventing Catastrophic Industrial Accidents

Strategy Driven

.” “An effective safety culture is far more than slogans and posters,” continues Greg Gaskey, StrategyDriven’s Chief Operations Officer. ” Nathan and Greg authored Preventing Catastrophic Industrial Accidents based on their decades of experience managing nuclear and industrial complex operations. .”

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How Samsung Gets Innovations to Market

Harvard Business Review

After more than three years of operation, it was clear that the team had worked out how to do this: by late 2013, the total measurable profit contribution from their projects was expected to hit half a billion dollars. It proved immediately popular, and by the end of 2013, it had been downloaded over a million times.

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New Research: You're Doing Customer Experience Innovation Wrong

Harvard Business Review

In 2013, only 8% of the companies in this annual benchmarking survey received a top grade from their customers — and that''s a pathetically low number in comparison to the amount of professed innovation in the industry. Why haven''t we seen more and more companies earning excellent scores in Forrester''s Customer Experience Index ?

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Ad Blockers and the Next Chapter of the Internet

Harvard Business Review

See PageFair’s 2013 and 2014 reports). In August, Apple disclosed developer support for “Content Blocking” on its new mobile operating system, IOS 9. As soon as IOS 9 became available the next month, the top app downloads were for ad blockers. As did use. Expect other forms of content blocking to follow.

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What Happened When Linkin Park Asked Harvard for Help with Its Business Model

Harvard Business Review

Album sales are down 14%, single downloads are down 11%, and only the streaming services are up, 28%. But by 2013, Linkin Park and Machine Shop had to address the fact that digital music (first downloads and then streaming) had changed the business dramatically. Photo by Mark Fiore. How do musicians make money today? of course).

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How to Understand the EU-U.S. Digital Divide

Harvard Business Review

Congress, however, wisely left the internet out of that experiment , letting fixed and mobile broadband access markets to develop largely on their own. This has helped contribute to the development of innovative Internet-based businesses , where 11 of the top 15 Internet businesses, most started in the last decade, are U.S.

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