N2Growth Blog

DECEMBER 5, 2023

This executive role focuses on developing and implementing human resources strategies to manage the workforce and create a positive organizational culture. In today’s dynamic business environment, the CPO plays a pivotal role in talent management, recruitment, and retention.

CPO 409

CPO Human Resources Compliance Human Capital 409

Mike Cardus

MAY 24, 2011

Situation: Currently there is an authoritarian style of management creating a decrease in morale, satisfaction with work and innovation amongst employees. This is developing a feeling of strife, hopelessness and contempt amongst management and subordinates. Set-up plus facilitation of monthly internal customer focus group meetings.

Case Study 116

Case Study 360-Degree Feedback Execution TRIZ 116

Harvard Business Review

FEBRUARY 22, 2017

In focus groups we’ve run, customers report that one of their biggest sources of frustration is the feeling that they’re being treated in a generic, robotic fashion and that the rep is trying to rush them off the phone rather than taking the time required to make sure their issue is resolved. And customers can tell.

Metrics 9

Metrics Video Cost Cost Center 9

HR Digest

JANUARY 19, 2023

We host focus groups with employees to understand their thoughts and concerns and actively listen to their feedback on how and where we can improve our efforts. How are you planning to manage these challenges? We approach new and existing processes at C.H. In speaking with my peers over the years, C.H.

Supply Chain 109

Supply Chain Human Resources Diversity Transportation 109

Harvard Business Review

AUGUST 19, 2015

Over the past decade, my colleagues and I at Emergent Research have interviewed more than 1,500 freelancers/independent workers both one-on-one and in focus groups, during which we often discussed the role that feedback plays for them — mostly as it pertains to developing a new business.

How To 8

How To Project Review Follow-up 8

Harvard Business Review

AUGUST 17, 2016

There is something marketing managers seem to forget about the internet: it was made for people, not for companies and brands. As such, it offers managers a source of insight they never had — social listening. They frame listening as a descriptive exercise rather than the high-potential strategic project it should become.

Media 8

Media Sample Brand Marketing 8