Leading Blog

APRIL 24, 2019

In the same way, digital disruption is not about the technology as much as it is about how companies can make their way through the new competitive environment they find themselves in. Digital disruption is more about the people than it is the technology. The authors introduce the concept of digital maturity.

Maturity 301

Maturity Organization Technology Early Adopters 301

Harvard Business Review

MAY 17, 2016

Virtual financial services firms such as Wealthfront and Betterment are siphoning investments from established banks through a great mobile app and a website. Companies that are able to master continuous online product innovation have big advantages: Dramatic reductions in the time it takes to make critical product enhancements.

Innovation 9

Innovation Company Software Engineering 9

Harvard Business Review

OCTOBER 1, 2018

Blockchain technology is not well understood and subject to a lot of hype. However, there are many reasons to invest the time now to understand the technology and begin exploring specific marketing applications for your industry. Blockchain technology allows for near-zero transaction costs—even on microtransactions.

Marketing 10

Marketing Advertising Technology Content 10

The Horizons Tracker

OCTOBER 25, 2023

Trained on the bank’s proprietary research reports, this bot grants rapid access to its extensive knowledge base. Private equity firms and insurers were among the early adopters, utilizing these innovations for investment pre-screening and claims automation.

Finance 103

Finance Power Early Adopters Call Center 103

Harvard Business Review

JULY 12, 2017

Thus a trust and efficiency engine like blockchain technology has the potential to drive radical change in the insurance industry while improving transparency and outcomes across the entire value chain. Rather, they can become early adopters of the technology. Sponsored by DXC Technology. Insight Center.

Insurance 10

Insurance Industry Market Penetration Policies 10

Harvard Business Review

MARCH 8, 2018

Imagining the same ad for a healthcare provider in 2018, even an innovative provider, is a stretch. How technology is changing the design and delivery of care. Like banks, airlines, and retailers, health care providers will need to offer an easy, digital front-end experience to their customers. Insight Center.

Health Care 8

Health Care Retail Strategy Licensing 8

Harvard Business Review

MARCH 14, 2017

Loyalty programs are ripe for some kind of disruptive innovation that would make them easier to use. How Blockchain Works Here are five basic principles underlying the technology. Best known as the technology behind bitcoin, blockchain enables a ledger of transactions to be shared across a network of participants. Related Video.

Loyalty 11

Loyalty Customer Loyalty Travel Hotels 11