BPM should focus on people, not technology

Chartered Management Institute

The breadth and variety of BPM tools has never been greater, yet the increasing availability of tools has not increased the success of BPM projects. The biggest barrier to BPM success is so often human related. Of course, with these technological advancements in what BPM can achieve come an equal increase in the complexity of the people related hurdles that managers must overcome to ensure successful execution.

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5 ways to avoid BPM failure

Chartered Management Institute

Gartner have identified 5 key pitfalls that can cause your BPM efforts to fall short. All BPM projects should have a clear idea about how to measure success. Starting BPM without understanding BPM - It's no good attempting a BPM project simply because a technology vendor has sold you on the splendour of their latest tool. BPM isn't about technology and if you don't get that then your project will probably fail.

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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

When organizations want to build a process culture, they need to identify leaders for each process improvement effort—namely an Executive Sponsor, Process Owner, Project Lead and Business Process Management (BPM) Team Facilitator. Note also that the Executive Sponsor role in a BPI Project will usually go away after the initial improvement effort is completed, although hopefully the executive remains as an enterprise BPM advocate. Want to learn more about BPM metrics?

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Uniting the Religions of Process Improvement

Harvard Business Review

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In addition, Lean converts have a predisposition against adopting large, centralized IT solutions, which may cause them to ignore useful approaches from the BPM religion. Operations Productivity BPM

Fueling Business Process Management with the Automation Engine that Can!

Strategy Driven

Organizations deploy automation technologies as the primary resource in their Business Process Management. Gone are the days were BPO meant Business Process Outsourcing, with Robotic Process Automation technology fueling new millennium enterprises, BPO has taken on a new meaning, Business Process Optimization. Fortunately, today’s business leaders have numerous technologies and solutions available in order to effectively manage and integrate their entire enterprise.

How Cloud Computing Is Changing Management

Harvard Business

Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). That makes it imperative to start thinking about how management will be changed by the most impactful information technology of our time: cloud computing. yagi studio/Getty Images.

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HR should be at the heart of process improvement

Chartered Management Institute

I wrote recently about the importance of placing people at the heart of your process improvement efforts and avoiding the trap of focusing on technology. What is the problem is that you're changing the way people work, and making sure that two years from now, they don't go back to their old habits while also trying to circumvent [what they were told to change]," Elise Olding, research director, BPM group at Gartner.

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Adventure Team Challenge 2011

CO2

Hearing my heart rate monitor (provided by our sponsor EKHO ) signal that my heart elevated over 152 bpm (target rate), Sue said, “Gary, you’re doing great! Sadly, Ryan and our team gave them great insight into what challenges can be found with today’s technology. Many years of camping as a Camp Thunderbird camper and, later, at Outward Bound helped prepare me for the first event of the Adventure TEAM Challenge : lighting a fire and boiling a can of water.

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Avoid the Improvement Hype Cycle

Harvard Business Review

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software).