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Want to Cut Complexity? Kill Your Darlings.

In the CEO Afterlife

To rise from the ashes, our young management team made several tough sacrifices to transform a multi-product, multi-brand operation from generalist to specialist. This turnaround occurred at Jacobs Suchard’s North American operation, eventually sold to Kraft/Mondelez after many years of profitable growth as a coffee specialist.

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There's Still Time

Women on Business

How great would it be if everyone would operate with the ultimate goal being love? Thanks 4 Women Entrepreneurs January 21st, 2011 at 8:19 pm Great post. I think showing love is something that will really come back to you in the end, even in the business world. Interesting thoughts. Thanks for posting.

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Cast the Net Wide – Make the Most of Your Promotional Time and.

Women on Business

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

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How Luxury Brands Can Motivate Service Employees

Harvard Business Review

At such moments, smooth operations and efficient processes are no substitute for an engaged, motivated employee with the instinct to do the right thing. A hotel in San Francisco where I worked previously lost a 5-star travel rating after an inspector gave us a poor grade for front-of hotel experience.

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Competing with Platforms That Ignore the Law

Harvard Business Review

Meanwhile, Zenefits modernizes human resources workflows with slick software to replace outdated paper. So how might a hotel operator respond to the rise of Airbnb? Uber reliably provides cheaper and more convenient rides. Airbnb is similarly alluring — lower prices for more space than most hotel rooms. Who could resist?

Hotels 8
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Beat the Odds in Cross-Border Joint Ventures

Harvard Business Review

That’s because either government regulations dictate joint ventures — for example, in the auto sector in China and multi-brand retailing in India — or because two companies believe they need each other’s complementary strengths, as in the case of AirAsia Japan.

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Closing the Gap Between Blue Ocean Strategy and Execution

Harvard Business Review

Unlike marketing, manufacturing, human resources, and other functions, a good strategy should cover the entire activity system of an organization. Strategic alignment is the responsibility of an organization’s top executives versus those in charge of marketing, manufacturing, human resources, or other functions.