Harvard Business Review

JUNE 5, 2012

First, remember that innovation, like any other important organizational process, can be managed. Rather, it's a throwback to an era when the importance of a business was directly correlated to the people and assets it had under management. The innovators get squashed and the idea is shelved. What to do?

Process 15

Process Innovation Diversity Budgeting 15

You're Not the Boss of Me

JANUARY 4, 2010

Some of us are totally immersed and intrigued by what can be accomplished in a wireless world, (including all the cool toys that come along with it). It is the core facet of how humanity has operated since history began; to share resources, to learn, and to instruct in kind. There really isn’t anything new about that at all, in effect.

Learning-by-Doing 41

Learning-by-Doing Media Blog Technology 41

Harvard Business Review

OCTOBER 28, 2016

Combining the second-largest wireless carrier with the fourth-biggest entertainment company — one whose impressive assets include HBO and CNN — is likely to create an unassailable mobile-entertainment business. No one, including AT&T itself, argues that the company can better manage Time Warner’s assets.

Wireless 8

Wireless Content Price Video 8

Harvard Business Review

JUNE 29, 2017

The iPhone roared into the marketplace 10 years ago today, and overwhelmed the wireless world. Wireless is the same, but without the cat. It won its renewal but lost its brand, phasing out labor-oriented content and retransmitting NBC shows. Wireless rights became more flexible, ceding spectrum management to the market.

Armstrong 8

Armstrong Wireless Succession Licensing 8

Harvard Business Review

MAY 8, 2012

For example, AT&T had to spend almost $18 billion in a single year to upgrade its wireless networks to handle the onslaught of new traffic. The company's core competency is branding and identifying customer pain points. European wireless carriers are negotiating deals in growing numbers. Bharti looks nothing like other telecoms.

Outsourcing 10

Outsourcing Wireless Telecommunications Core Competence 10

Harvard Business Review

MARCH 12, 2014

Customer tracking data is typically sent to the location analytics vendor where it is analyzed and accessed via online dashboards that provide actionable data tailored to the needs of specific employees — from the store manager to the executive C-suite. Operations. not visiting competitor venues). not visiting competitor venues).

Retail 8

Retail Customer Intimacy Apparel Wireless 8

Harvard Business Review

MAY 9, 2013

When one person with a wireless connection can be an agency, a media company, or even a manufacturer, traditional advertising organizations have to change their culture, processes, structure, talent policies, resources, and even their business and revenue models in order to embrace the power of open systems being fueled by digital connectivity.

Advertising 8

Advertising Brand Innovation Creativity 8