Strategy Driven

FEBRUARY 6, 2015

Quality is not something that managers assign others to achieve. Rather than assume all is wrong or right with an organization and take a defensive posture, management must view quality as essential to their economic survival or growth. It is not enough for management to endorse quality programs; they must actively participate.

Quality 50

Quality Metrics Strategic Planning TQM 50

Harvard Business Review

NOVEMBER 26, 2013

When your business is facing declining sales, a potential buy-out, or even certain closure, how do you manage people who are likely panicking about their future? In a crisis, you may think you need a whole new set of management approaches. But don’t throw out your Management 101 book quite yet. What the Experts Say.

Management 13

Management Edmondson Crisis Uncertainty 13

N2Growth Blog

JANUARY 18, 2011

While this sounds simple enough at face value, I have consistently found that one of the most often overlooked leadership attributes is that of a positive attitude. Show me a CEO with a bad attitude and I’ll show you a poor leader. ” Show me a CEO with a bad attitude and I’ll show you a poor leader.

Leadership 420

Leadership CEO Blog Learning-by-Doing 420

N2Growth Blog

JANUARY 9, 2011

Bottom line…The leadership lesson here is that whenever you have a message to communicate (either directly, or indirectly through a third party) make sure that said message is true & correct, well reasoned, and substantiated by solid business logic that is specific, consistent, clear and accurate. Communicate more effectively.

Tips 417

Tips Blog Learning-by-Doing Open-book 417

Harvard Business Review

DECEMBER 20, 2013

In 2007, I wrote a case study for Harvard Business Review , “ Boss, I Think Someone Stole our Customer Data.” In an increasingly complex and turbulent world, any day could be the one that your career or even your company depends upon your skill leading through a crisis. Crisis management Leadership Risk management'

Crisis 8

Crisis How To Crisis Management Media 8

N2Growth Blog

JUNE 11, 2010

Validating proof of concept around social media ROI is a discussion that may have had a bit of relevance 24 months ago, but unless you’ve been stranded on a desert island for the last couple of years you know that numerous case studies abound which validate social media beyond any reasonable doubt. EC Sheedy Fascinating!

Media 407

Media Influence Blog Real Estate 407

Strategy Driven

OCTOBER 18, 2013

Effective Crisis Handling, Case Studies. There is an art to Crisis Preparedness. The same planning process that nurtures Crisis Preparedness can and must also accommodate for Crisis Management. This is regarded as a premiere textbook case of quality crisis management.

Crisis 71

Crisis Crisis Management Budgeting Risk Management 71

Strategy Driven

FEBRUARY 7, 2014

Review case studies and their patterns for repeating themselves. Good opportunities to compare successes, case studies, methodologies, learning curves and insights. Innovative Then and Now… Still Creating. Applying Pop Culture to Today. Discern the differences between trends and fads. Benchmarking. Goal Inspiring.

Planning 57

Planning Learning Curve Learning-by-Doing Budgeting 57

Harvard Business Review

AUGUST 23, 2012

So, on August 23, 2002, we shut our doors, and laid off all 400 employees, including me and my entire leadership team. I managed to keep my home by working with our bank to sell some of the assets of the company and by agreeing to help them get recovery via the lawsuit against Avon, which they did. million in 2002 with us, to $11.1

Teamwork 14

Teamwork Learning-by-Doing Maturity Case Study 14

N2Growth Blog

AUGUST 1, 2010

Ford’s success with social media is well documentd in numerous case studies, and can largely be attributed to Scott’s efforts. Not that Scott needs me to come to his defense, but he is a professional in the truest sense of the word.

Brand 353

Brand Blog Reputation Media 353

N2Growth Blog

MAY 17, 2010

There is nothing short of a voluminous amount of leadership information being published on a daily basis. Is it because everything valuable in regard to leadership has already been discovered? I believe our world is suffering greatly due to a lack of leadership.

Blog 333

Blog Leadership Consultative Follow-up 333

Harvard Business Review

APRIL 16, 2013

Just three years ago we wrote a case study for Harvard Business Review based on a terror attack in our home city of Boston. At the National Preparedness Leadership Initiative at Harvard, we study crisis leadership in many settings. But leadership moments come unexpectedly for each of us.

Leadership 9

Leadership Crisis Case Study Crisis Management 9