Remove Consultative Remove Marketing Remove Risk Management Remove Survey
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Annual Board Evaluations: A Gateway to Sustained Board Effectiveness

N2Growth Blog

This involves conducting thorough research and gathering information about the organization’s industry, market, and internal dynamics. One best practice is to utilize anonymous surveys or questionnaires, allowing board members to share their thoughts without fearing potential repercussions.

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7 Strategies for Reducing Operational Management Risk

Strategy Driven

Deploying an operational risk management program that does the intended job remains a challenge for many businesses today. Another problem companies face today involves the funding of the operational risk management strategy consistently. Any person within an organization can make a risk decision. Start at the Top.

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The Big Picture of Business – Avoid the Tired, Trite Terms: Encourage Original Thought, Focus on Priorities and Strategy

Strategy Driven

The ‘brand’ is a marketing term. Customer experience” comes right out of marketing surveys, which rarely ask for real feedback or share the findings with company decision makers. It is a misnomer to think that a quick fix pawned off as a ‘solution’ will take care of a problem once and for all.

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Life-threatening experiences (loss of business or market share, economic recession) signal the urgency for the team to collaborate. Marketing’s importance was fully embraced in the 1960′s. Marketing departments deal most often and immediately with the side effects of poor quality. Access to global markets.

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Robo-Advisers Are Coming to Consulting and Corporate Strategy

Harvard Business Review

And, will they shake up the trillion-dollar corporate consulting and advisory industry? Robo-advisors, which were introduced in 2008 , are steadily eating up market share from their human counterparts much the way that Amazon and Netflix have taken share from Walmart and Regal Cinemas. ZB by 2020.

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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO).

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We Shouldn’t Always Need a “Business Case” to Do the Right Thing

Harvard Business Review

I’ve been a consultant for almost 20 years, advising companies on complex challenges in ethics, risk, and responsibility. How do you demonstrate that a company’s best-in-class compliance program — not a tightened labor market — enhanced employee engagement?

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