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Profound Knowledge from a Knowledge Use Perspective

Deming Institute

Vincent Barabba presented the 2016 ASA Deming Lecture: Profound Knowledge from a Knowledge Use Perspective. Vincent Barabba led the US Census Bureau, founded Market Insight Corporation and authored The Decision Loom: A design or interactive decision-making in organizations (among other books). Edwards Deming – A Kaizen Statistician.

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Deadly Disease of Management: Emphasis on Short-term Profits

Deming Institute

One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking. It is easy to focus on short term goals and use a somewhat simple short term figure to measure success. Market Incentives: encourage more patient capital. Transparency: strengthen investor disclosures.

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Applying Quality as a Business Strategy at Hallmark Building Supplies

Deming Institute

This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies ’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. Doing so helps illustrate that the process is a long term effort to continually improve the management system of the organization.

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Creating Technology Solutions that are Appropriate Given the System Context

Deming Institute

Kentaro Toyama ‘s presentation at the 2016 Annual Deming Institute Conference – Geek Heresy: Technology’s Law of Amplification. This idea is very familiar to those of us using Dr. Deming’s ideas. From the website for Kentaro’s book, Geek Heresy.

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Eliminate Slogans, Exhortations and Targets

Deming Institute

Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. But Dr. Deming understood the damage targets cause. Edwards Deming, quotes in Profits Beyond Measure by H. Point 10 on W.

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Applying a Model for Small Business Continual Improvement

Deming Institute

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. 14 Deming principles. Deming System of Profound knowledge. Marketing mix. 6 Sigma Statistical tools to analyze Market data BCG matrix. 12) Consider your supplier as a long term partner.

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Continually Improving Using a Focus on Delighting Customers

Curious Cat

But that phrase has held up in my mind (unfortunately it is a bit long and so isn’t ideal either). Edwards Deming, so appreciating the importance of a systemic view is to be expected. A deep appreciation for the long term needs of your customers and potential customers should guide where in the system to continually improve.

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