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Beware the Curse of Knowledge

Nathan Magnuson

At this point, our expertise begins to plateau because we’re operating from memory vs. curiosity. I don’t know about you, but if I need emergency surgery, I want to be operated on by an expert with the latest knowledge, equipment and technology. Fail to Communicate with Followers. Fall Behind the Change Curve.

eBook 164
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

Develop a CRM strategy A CRM is a somewhat tricky piece of technology. Only they have the bird’s eye view of the operations. Survey participants will obtain both an ebook detailing the results of his study, as well as actionable steps to develop your leadership strategy. This in turn will benefit your bottom line.

Strategy 248
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

Develop a CRM strategy A CRM is a somewhat tricky piece of technology. Only they have the bird’s eye view of the operations. Survey participants will obtain both an ebook detailing the results of his study, as well as actionable steps to develop your leadership strategy. This in turn will benefit your bottom line.

Strategy 248
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Pattern Recognition

Coaching Tip

It can be creative and innovative, but sometimes it fogs up and must be cleaned by clearing out old views and replacing them with fresh ones. So, I would suspect that your concern about maintaining gross profits of the past, when product sales dominated your business, is very real now that operations are more services oriented.

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It's Time to Wage an All-Out War on Waste

Harvard Business Review

It was their expression for what they'd observed studying Toyota's manufacturing operations: an absence of waste. Today, lean concepts have moved beyond the factory floor to become an organizing set of principles and practices applicable to all business operations and activities, including entrepreneurial start-ups. Conveyance.

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Interview: Rebel Brown

N2Growth Blog

I’m delivering a series of webinars and training solutions for Defy Gravity, plus a series of eBooks that will drill down into specific focus areas. I’m also creating a broad range of turnkey systems for small business and entrepreneurial endeavors to help them apply the lessons on their own. I Think Not.

Open-book 272
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Apple's News Platform Battle

Harvard Business Review

In addition, its new iOS 5 operating system will include a Newsstand feature that will allow FT subscribers to have their news downloaded overnight, so when you rush to the airport to get on a plane, you don't have to remember to have previously started up the app to receive the news. For starters, they run more smoothly.

Price 13