Chart Your Course

FEBRUARY 18, 2013

Companies with strong values typically draw employees who share those values, creating a dynamic of loyalty and shared commitment to the business’ brand and mission. While some businesses still resist this trend, modern technology has leveled the playing field for telecommuters and in-office staff. Company Values. Telecommute Option.

Health Care 187

Health Care Education Brand Discount 187

Eric Jacobson

JUNE 17, 2012

Micah Solomon’s new book, High-tech, High-touch Customer Service , is all about how to inspire timeless loyalty in the demanding new world of social commerce -- one where businesses today face the increasingly challenging world of customer interactions, both online and off. Strong company cultures are overwhelmingly knockoff resistant.

Loyalty 79

Loyalty Resistance Media Books 79

LDRLB

SEPTEMBER 24, 2012

When church leaders “used” artists for their own narrow agenda, the artists resisted or left. It is little wonder that loyalty is dropping while selfishness is increasing. Tim Vanderpyl is a Certified Human Resource Professional (CHRP) with Canada’s largest catholic healthcare organization. Most never returned.

Human Resources 158

Human Resources Loyalty Project Long-term 158

Harvard Business Review

SEPTEMBER 27, 2011

Perhaps it's easier to start by discussing the pathologies of a dysfunctional Chief of Human Resources Officer (CHRO). Resist the temptation. Yes, the CHRO may have had to implement strong actions at times to ensure the survival of the business, but these should be balanced with actions that build loyalty and engagement.

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

JANUARY 27, 2017

Top management told store managers and staff to honor requests and obey directives from their new “colleagues”; the resentment and resistance were palpable. Audit software and human monitors were soon installed to assure compliance. Their loyalty and accountability belongs to top management.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Ask Atma

MAY 20, 2012

E.g. take a team of developers to tour an abattoir, take the human resource team to a museum exhibit on ancient Egypt, or take legal on an outing to a flower show. Integrity – ability to inspire/engender trust and loyalty. Systems intelligence – sensing the big picture and how things connect.

Team 52

Team How To Knowledge Management Self-aware 52