The Practical Leader

FEBRUARY 2, 2022

In “ The Art of Virtue: His Formula for Successful Living ,” George Rogers compiled the writings of Benjamin Franklin. And they’re repaying those challenging teenage years with six of the cutest, smartest, and most delightful grandkids the world has ever seen!

Rogers 75

Rogers Hotels Self-aware Cooper 75

Harvard Business Review

JANUARY 12, 2017

Roger Martin of Rotman School of Management, Paul Zak of Claremont Graduate University, Clayton Christensen of Harvard Business School, comedian Jerry Seinfeld, and HBR Editor-in-Chief Adi Ignatius respectively discuss customer loyalty, the neuroscience of trust, entrepreneurship in Africa, the source of innovation, and the new, hefty magazine.

Christensen 8

Christensen Customer Loyalty Rogers Loyalty 8

Let's Grow Leaders

MAY 15, 2015

– Roger Wilkins. shares that servant-Leaders who focus on serving rather than being served energize and renew people’s loyalty and commitment to an organization. Tony Vengrove of Miles Finch Innovation says, “There’s no silver bullet for making innovation “happen” or leading any other worthy endeavor.

Leadership 180

Leadership Energy Follow-up Servant Leader 180

Harvard Business Review

SEPTEMBER 10, 2014

As more firms became multinationals, fewer showed loyalty to particular communities or any hesitation to migrate their operations to wherever costs were lowest. But it’s not good at innovation. The other economy—the Creative Economy—is an economy of continuous innovation and transformation. Raised customers’ expectations.

Supply Chain 12

Supply Chain Bureaucracy Short-term Agility 12

Ask Atma

MAY 20, 2012

The benefit of this kind of team activity, is the opening of one’s mind, and shared creative stimulus, which fosters innovation. Integrity – ability to inspire/engender trust and loyalty. One part of fostering creativity and innovation is to accept the inevitable failures. These are just a few examples. Mayer, James H.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

JUNE 1, 2012

Soon consumers will be able to: (1) control the flow and use of personal data, (2) build their own loyalty programs, (3) dictate their own terms of service, and (4) tell whole markets what they want, how they want it, where and when they should be able to get it, and how much it should cost.

Books 10

Books Handbook Rogers Budgeting 10

Harvard Business Review

DECEMBER 29, 2011

We sat down with Rotman Dean Roger Martin, author of Fixing the Game , to talk about the skewed incentives of CEO compensation. Fred Reichheld explained how to increase customer loyalty the way that Apple does. Our contributors weighed in with their innovations (and innovators) to watch. Video interview. Audio podcast.

Video 14

Video Porter Charisma Customer Loyalty 14