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Do You Know What Your Company’s Data Is Worth?

Harvard Business Review

Data contributes not only to brand equity, but to what constitutes product and service delivery in globally connected and hyper-competitive markets. Using the same formula, Apple’s intangible assets in 2014 were $280 billion — or almost twice the value of its 2015 calculation.

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Why Financial Statements Don’t Work for Digital Companies

Harvard Business Review

For an industrial company dealing with physical assets and goods, the balance sheet presents a reasonable picture of productive assets and the income statement provides a reasonable approximation of expenses required to create shareholder value. Many digital companies have no physical products and have no inventory to report.

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What’s Driving Superstar Companies, Industries, and Cities

Harvard Business Review

We focus on economic profit rather than revenue size, market share, or productivity growth because these other metrics risk including firms that are simply large and may not create economic value. Productivity can help; but it is not enough to achieve superstardom. The link between superstar firms, sectors, and cities is complex.

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What It Will Take to Fix HR

Harvard Business Review

As growth became a competitive imperative, business leaders began seeing the firm as a system of investment rather than a system of production. While we disagree with Charan’s solution, we think he’s on to something when he asserts that the best CHROs have line and/or operational business experience.

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The Case for Stock Buybacks

Harvard Business Review

.” The UK Government is launching an inquiry into buybacks , due to concerns that they “may be crowding out the allocation of surplus capital to productive investment.” But these claims are very rarely backed up by large-scale evidence, and often driven by a misunderstanding of how buybacks actually operate.

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What Apple, Lending Club, and AirBnB Know About Collaborating with Customers

Harvard Business Review

However, they do not promote your brand and they may switch easily to other products. Promoters: These customers frequently purchase your products or services and are very loyal. All of the “products”—loans and investments—are created and provided by its members. Co-creation advantages.

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CVS’s Lesson: Carpe Diem

Harvard Business Review

When CVS/Caremark announced that it would forego some $2 billion in sales of tobacco and related products recently, CEO Larry J. Because senior managers tend to focus on the short-term operational and financial aspects of their companies rather than the intangible assets that are worth so much more.