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Unleashing Breakthrough Results

Let's Grow Leaders

To build long-term results, requires more. I’ve been intrigued by the “Unleashing” approach described in the new white paper, Unleashing the Future of Work (download for [.] Solve problems. That works, until the next problem comes along.

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Is Leadership Development the Answer to Low Employee Engagement? (Yes.)

N2Growth Blog

This White Paper is excerpted and adapted from Ultra Leadership: Go Beyond Usual and Ordinary to Engage Others and Lead Real Change (Giuliano, Lioncrest, 2016). The problem is leadership on autopilot. We chase short-term wins. The problem is leadership on autopilot. What is expected of leadership today?

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5 Questions You MUST Ask Your Young Professionals if You Want to Engage Them

Nathan Magnuson

You’ll prepare them to lead for the long haul. This is an extension of the purpose question, but applied to the short-term. In my white paper 5 Ways to Win the Hearts of Your Young Professionals , I share several studies noting that Millennials and Generation Z are the loneliest generations. We all want to receive.

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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

Because for as long as 17 years Dagenais had harbored a vision of a company where employees felt like contributors and where customers – “guests” in the new Riverside parlance – not only felt like coming back but told their friends that they wanted to go back.

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Success Begins with Quality Customer Service

Chart Your Course

Entrepreneurs willing to invest the time and effort into satisfying the most valuable component of their business are setting themselves up for long-term success. A white paper by cloud computing firm Aspect on proactive customer care points out the importance of constant contact to make customers more “sticky.”

Quality 182
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Teams and Thinking Style

Coaching Tip

While teambuilding and sensitivity training workshops abound, they typically deliver little in the way of long-term impact, often because they overlook an essential factor driving team performance: thinking. The new white paper, Are Teams Broken? John Agno: Can''t Get Enough Leadership Amy C. Team Leadership.

Team 90
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Navigating Our Redesigned Website

The Practical Leader

It’s been a long term — and ongoing — goal to make our website at www.clemmergroup.com a high-value destination for practical personal, team, and organizational leadership material that’s worth far more than you’re paying for it! Leadership Resource Center (dozens of White Papers and videos).