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Rethinking the Work of Leadership

Harvard Business Review

Yet, here we are in 2013 with organizational leadership models that continue to deny the social nature of organizations and wallow in inertia. According to the 2013 Edelman Trust Barometer , fewer than 20% of respondents believe leaders are actually telling the truth when confronted with a difficult issue in their organizations.

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To Succeed in Tech, Women Need More Visibility

Harvard Business Review

A study by Jennifer Glass and coauthors in 2013 found that women leave STEM fields at dramatically higher rates than women in other occupations. Developing Tomorrow’s Leaders. We also conducted six focus groups with midlevel and senior leaders to understand how they perceive opportunities for advancement at their companies.

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Your Company Should Be Helping Customers on Social

Harvard Business Review

Similarly, the percentage of people who have used Twitter for customer service leapt nearly 70%, from 22 to 37% from 2013-14. Social media is in effect a massive focus group that can provide intelligence about brand perception, services, competitors, and potentially disruptive trends. in the past two years. decline).

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What Spinning Off a GE Business Taught Me About Managing Ultra-Fast Change

Harvard Business Review

We have hired more than 5,000 new employees since beginning the effort in late 2013.) In all, we engaged more than 500 employees from around the world for feedback on our culture through focus groups, interviews, workshops and anonymous ideation sessions. This is what I learned: Ask, listen, and be transparent with employees.

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Why Women Aren’t Making It to the Top of Financial Services Firms

Harvard Business Review

To find out, Oliver Wyman surveyed 850 financial services professionals from around the world (both men and women), interviewed over 100 senior female executives globally (C-suite and board members), and held focus groups with Millennial women working across a number of financial institutions in the U.S.

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What You Need to Know About Segmentation

Harvard Business Review

The marketers of Clearblue Advanced Pregnancy Test, a product that can tell you if you’re one-week, two-weeks, or three-plus weeks pregnant, asked a couple of D-list celebrities to tweet out their positive tests back in 2013. For one, he notes, “focus groups are dead.

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The Big Picture of Business: The Colonel and Me

Strategy Driven

Business development. ’ I commissioned focus groups. To test the premise, I staged a focus group dinner meeting at a prominent inner-city church, eliciting ideas and insights. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Running the business. Body of Knowledge. The Big Picture.