Chartered Management Institute

DECEMBER 2, 2013

Big Data, and its close cousin the Internet of Things, are among the trendier terms of 2013. It often helps if the executive in charge is not from IT, but from operations or marketing, and that there are close links with customer-facing and other operational roles. They are transforming each and every business model.

Leadership Styles 83

Leadership Styles Human Capital Ethics McKinsey 83

Harvard Business Review

JANUARY 12, 2015

Ethical consumerism is the broad label for companies providing products that appeal to people’s best selves (for example, fair trade coffee or a purchase that includes a donation to a charitable cause). This pessimistic stance stems primarily from the lower sales of ethical brands. We cannot shop our way to a better world.”

Ethics 8

Ethics Marketing Brand Morale 8

Coaching Tip

APRIL 1, 2013

Baker says that, "Many people conceive of their business dealings as spot market exchanges--value given for value received, period. Sources: The New York Times Magazine, March 31, 2013 and www.LawofReciprocity.com. The law of reciprocity is not what can best be described as "transactional reciprocity." Nothing more, nothing less.

Social Capital 139

Social Capital Cialdini Mentor Incentives 139

Harvard Business Review

FEBRUARY 5, 2013

In a survey conducted by IBM in 2010 with more than 1,500 CEOs worldwide, 80% of leaders anticipated greater complexity in the future, but fewer than half of them felt confident to deal with that complexity. John Mackey, co-founder and co-CEO of Whole Foods Market, discovered his noble purpose early in his life.

Ethics 8

Ethics Morale Airlines CEO 8

Harvard Business Review

JANUARY 12, 2018

Robo-advisors, which were introduced in 2008 , are steadily eating up market share from their human counterparts much the way that Amazon and Netflix have taken share from Walmart and Regal Cinemas. Many established firms— a 2017 Deloitte survey suggested about 20% in the U.S.—are will grow to U.S. $5 5 trillion to U.S. $7

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

APRIL 7, 2016

Hundreds of firms, speakers, authors and individual experts are vying for a share of the “Millennials are Different” segment of the $150 billion-a-year global HR consulting market. There’s even a consultancy that specializes in helping other consultants hone their message to tap into this lucrative market.

Survey 8

Survey Consultative Seminar Report 8

Harvard Business Review

JUNE 20, 2018

Often its members join in a professional organization, local, state, or national, which enunciates standards and ethics of professional performance sometimes with the powers of enforcement.” ” This definition is echoed by a 2013 national survey of 20,000 conducted by the Bill and Melinda Gates Foundation.

Education 8

Education Survey Stress Definition 8