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Nancy Duarte on Storytelling in Business

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I created a series of sketch notes for Tiffani Bova’s “ What’s Next ” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce.

Being Conscious About Our Unconscious Biases

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I attended a very interesting workshop a few weeks ago on the topic of “Unconscious Bias” facilitated by Smita Tharoor. I was interested in this topic because I explored the intersection of critical thinking and leadership a few years ago.

Leadership: Humility and Focusing on Others

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I often meet business leaders who are so full of themselves. When interacting with others, they try to keep the needle of focus constantly towards themselves, their business, accomplishments and stories.

On Disrupting Yourself

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I created a series of sketch notes for Tiffani Bova’s “ What’s Next ” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce.

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Storytelling: Begin With The End in Mind

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Stories and narratives that touch us emotionally have power to transform us. When hearing a moving speech, story or talk, we feel that it is delivered effortlessly but we know it doesn’t happen on its own.

Social Mindset: A Key to Engaging Talent

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It is more than obvious now that the way people feel about their workplace has direct material impact on performance of the business. This simple equation gets even more complex when we think of forces that are fundamentally changing how we work.

Sketchnote: What Rebels Want From Their Boss

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At the heart of a meaningful change is someone who thought beyond the boundaries. Someone who challenged the status quo. Someone who exerted emotional labor to pursue, fight for their ideas and convince others. And then they bring about change.

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How to Accelerate Team Learning

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A team’s ability to learn quickly is at the heart of adapting to constant changes. In fact, it seems that constant learning is the only key to agility as a team and organization.

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Peter Senge: How to Overcome Learning Disabilities in Organizations

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As an organization grows, managing the flow demands work items to move from one team/department to another. In quest to make these teams accountable, very specific KPI’s are established and that breeds non-systemic thinking.

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Sketchnote Selfie

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I have never been a big fan of taking traditional selfies, unless I have no other option. But when folks attending International Sketchnote Camp in Hamburg posted their sketchnote selfies (or #sketchfie, as they also call it), I was inspired to create one. So, here’s my selfie in a sketchnote form.

Disconnect to Connect

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For our creativity to thrive and learning to happen, we need unburdened spaces in our life – physical spaces too, but most importantly, mental spaces.

Putting People First: Leading in an Era of Constant Transformation

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Leading in an era of constant disruption, change and transformation is not easy. In such transformation efforts, soft aspects of leadership play as crucial role as the hard aspects like systems thinking, innovation and execution of change.

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Path is Made by Walking

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A prescribed path seldom takes you to an uncharted territory. Walking down a beaten road provides some security and certainty and that is important to an extent. We all live in a competitive world. The problem starts when we get used to only treading along the beaten path.

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Mindful Leadership: Productivity and Presence

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On a beautiful morning recently, I was in a park working out. I found myself distracted. While my feet raced in one direction, the mind took another route clogged with thoughts of that meeting in the evening and the numbers that I needed to crunch. I stopped and it took me a mindful pause to bring myself back into the present moment and acknowledge the blessing that the beautiful morning was! How often does this happen at work?

In 100 Words: Face The Light

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In moments of uncertainty, inspiration came to me in form of a tweet with a visual that read, “If you see shadows, it is because there is light.”. I instinctively told myself, “If you face the light, shadows fall behind.”. The mindset of abundance asks, “What’s possible?”

Making Work More Effective

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Here is what leaders often do – when faced with a complex situation at work, they add procedures, rules and structures to make things more complex. What we need to handle complex challenges is simplicity that leads to effectiveness.

10 Characteristics of Companies that Succeed

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What differentiates companies that succeed over a long run from those that don’t? As the rate of change and disruption continues to accelerate, companies need a strong foundation of fundamentals that enable long term success and growth.

Seth Godin on The Human Side of Business

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I created a series of sketch notes for Tiffani Bova’s “ What’s Next ” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce.

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Three Pillars of Great Branding (and Leadership)

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One thing that truly defines great leaders is that they “create an expectation”. Not just meeting the expectation (that’s management), but setting an expectation. Leaders create a vivid picture of a future state and promise positive change.

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Make More Art

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Make more art. Art that is not only confined to traditional understanding, but doing things in a way that changes others and ecosystem for better. In that sense, each one of us has a possibility to be an artist.

SHRM Top 30 Indian HR Influencers on Social Media 2018

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Each year, SHRM India releases a report outlining top social media influencers in HR space. Last week, the report was released at SHRMTech event in Hyderabad and I was thrilled to find a spot in this report for fifth consecutive year.

5 Elements of Working Out Loud by @JohnStepper

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When I started this blog in 2006, I only thought of it as a repository of my own lessons as a new manager. Little did I know that this space will become one of the most important learning and sharing tools for me over years.

In 100 Words: Finding Inspiration

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We either wait for inspiration to happen to us or try finding it from somewhere (books/blogs/videos etc). I have spent countless hours trying to wait or find inspiration. It helped, but only for a short while. A better way to create inspiration, in my experience, is to get down to doing things.

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Insights on High-Tech and High-Touch Customer Experience

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I created a series of sketch notes for Tiffani Bova’s “ What’s Next ” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce.

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In 100 Words: An Open Mind for Lifelong Learning

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When our mind is like a mountain, it is nothing but a heap of fixed beliefs and knowledge that does not evolve. To have a mind like a valley, we need to pursue things with a sense of wonder, knowing that we don’t know and having a receptive frame of mind ready to absorb.

In 100 Words: Unexpected Paths

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We decide. We experience. We Learn. And then we adapt. We can never be certain if our decisions will turn out the way we anticipate. Sometimes, even when we have done all the critical thinking before deciding, success of a decision depends on context as well.

The Spark of Initiative

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There are people who coast along, go with the flow and do as directed. And then, there are those who strive to add value, raise the bar and make a difference. If you belong to the latter, Seth Godin has some simple (yet profound) guidance for you.

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Organizational Leader as a Social Architect

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Leadership success is largely governed by, amongst other things, one’s ability to create an ecosystem of engagement, meaning, performance and growth. A leader creates this ecosystem through conversations, communication (leading to clarity), connection, systems, rituals, processes and decisions.

5 C’s for Great Talent

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What do you look for when you look for talent? Competence is the key to solving problems but competence alone is not sufficient for success.

In 100 Words: Immersion and Doing Work that Matters

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We cannot be anxious about something “out there” – a goal, a target, an external reward, a validation from others and generally things that feed our ego – and be immersed in what we do at the same time.

Five Not-So-Radical Ideas For Nurturing Change

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When everything around is constantly changing, it is easy to: Get carried away by latest fads, best practices etc. Execute changes that may not be significant in shifting results to positive direction. Implement solutions to half-baked problem statements.

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The Neo-Generalist

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The books I love the most are not the ones that offer off-the-shelf “solutions” but ones that start a conversation, catalyze thinking, elevate understanding and help in thinking about a topic in novel ways. And that’s why I loved reading “ The Neo-Generalist ” by Kenneth Mikkelsen and Richard Martin.

Dwell in Possibility

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“ Dwell in possibility ”, borrowed from Emily Dickinson is one theme that is guided me so far and will continue to guide me in the future. Every single day brings along a world of possibilities and one thing that determines what we see and how we see things is out own attitude.

The Privilege of Access

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Wherever the barriers to entry are low, we find masses and noise they create, especially on social media. When masses get the power to create content from the comfort of their smartphone, they generate bottomless news feeds that only result in lack of attention and engagement. Add to that, the pushed content from advertisers and cryptic algorithms that only show you what you want to see and your limited world views are trapped in a filter bubble.

In 100 Words: Feed Your Focus

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Nicholas Bate once sent me a bunch of inspiring cards made with lot of love. One of those cards read, “ Every YES contains a NO (YES to staying late is NO to Lego with your daughter)”. Every NO contains a YES (NO to the gym is YES to more stress)”.

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Future of Work: Ways to Prepare

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At #SocialNow conference recently, Luis Suarez shared a slide by Thierry de Baillon on ways to prepare for the dark side of technology. I loved the ideas and decided to sketch the approach.

Carving Out

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We often hear the expression “carving out” a niche in corporate board rooms and career conversations. On my recent trip to Himalayan monastery, I saw artists, surrounded by all kinds of tools and chisels, carving out beautiful designs from blocks of wood.

Author Interview: “Write, Think, Learn”

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Mary Tedrow agreed to answer a few questions about her new book, “Write, Think, Learn: Tapping The Power Of Daily Student Writing Across The Content Areas,” in my latest Education Week Teacher column. Here are some excerpts: Ed Week Teacher

Three Levels of Trust in Relationships

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A lot of people I meet use the expression, “Trust me…” or “Believe me…” in an attempt to build confidence. Do we trust them, just because they are asking us to?

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Don’t Complain, Create.

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At the heart of living a creative life is ability to do something about things you don’t like. What we do instead is keep complaining. We all have our own circle of influence – things we can change ourselves or exert our influence to create change.