Lead Change Blog

JANUARY 24, 2019

My father worked for United Airlines in a variety of executive positions, rising up to becoming the assistant to the president. The point is that I was fortunate to have a great influence from my parents about basic behaviors (how to “show up” in life), work, and a work ethic. Nothing of me is original.

Succession 235

Succession Restructuring Airlines Constraint 235

Great Leadership By Dan

FEBRUARY 19, 2019

And you demonstrate the work ethic that will push your company to reach its goals. What will that be, and how can you influence it? You establish yourself as the organizational authority. You suggest what type of behavior is acceptable. But on a personal level, the tone you set as leader will, in the end, determine your legacy.

Objective 244

Objective Airlines Learning-by-Doing Ethics 244

Harvard Business Review

MARCH 10, 2015

Aggressive moves by airlines to migrate frequent flyer metrics from miles flown to dollars spent have caused bargain-hunting road warriors worldwide to whine about “disloyalty programs.” Airlines have clearly calculated that customers who spend more are more valuable to them than customers who fly more.

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8

Harvard Business Review

OCTOBER 18, 2017

When the builders encountered some technical difficulties while trying to erect the wheel, Richard Branson, the mercurial founder of rival airline Virgin Atlantic Airways, seized the opportunity. In 2000, British Airways sponsored the construction of the London Eye, a giant Ferris wheel in the heart of London.

Cooper 8

Cooper Motivation Class Creativity 8

Harvard Business Review

MAY 19, 2016

Because these drugs are — for the most part — safe, effective, and easy to get, they pose several ethical challenges for both workers and organizations. As a manager at a hospital, would you want your surgeon to be under the influence of these drugs, provided there was clear evidence that they improve his or her work?

Ethics 15

Ethics Stress Policies Morale 15

CO2

JUNE 29, 2010

Moreover, ethical followers can help leaders avoid making questionable decisions and high performing followers often motivate leaders to raise their own levels of performance. Leaders need to use this influence wisely. Sadly, the genocides of Bosnia, Rwanda, and Darfur may be all too real examples of the Milgram effect.

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Executive Coaching Execution Blog Self-aware 129

HR Digest

JANUARY 10, 2024

Walmart wants customers to know them for low prices, Singapore Airlines customers know them for customer connectivity, Apple customers perceive innovation and Fed Ex customers expect speed. Southwest Airlines’ firm brand, for example, is cheap, fun, and on time. They are unique because they are derived from your firm brand.

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Ulrich Leadership Diversity Audience 52