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Thoughts That Make You Go Hmmm on…Partnering not Patronizing

The Practical Leader

. “The more that top management wants internal commitment from its employees, the more it must try to involve employees in defining work objectives, specifying how to achieve them, and setting stretch targets.”

Sheth 116
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Why I Decided to Rethink Hiring Smart People

Harvard Business Review

Chris Argyris' " Teaching Smart People How To Learn " utterly changed the way I thought about management. Then I read "Teaching Smart People How To Learn," which argued trenchantly and compellingly that really smart people have the hardest time learning. That's a heck of a lot of influence for 10 and a half pages!

Argyris 17
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How to Act Quickly Without Sacrificing Critical Thinking

Harvard Business Review

Chris Argyris, the influential MIT professor and organizational thinker, showed how routine behaviors like this can become accepted norms when we fail to recognize and challenge ourselves to address them.

How To 15
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How to Give Feedback to Someone Who Gets Crazy Defensive

Harvard Business Review

Melissa foresees that scenario, but her temperament makes her vulnerable to what business theorist Chris Argyris calls “defensive strategies” — ambiguous, counterproductive behavior chosen to avoid interpersonal discomfort. Defensive strategies become “ skilled incompetence ,” Argyris says.

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Effectively Influencing Decision Makers: Ensuring That Your Knowledge Makes a Difference

Marshall Goldsmith

Many knowledge workers have years of education and experience in training for their positions, yet have almost no training in how to effectively influence decision makers. Former Harvard Professor Chris Argyris pointed out how “upward feedback” often turns into “upward buck-passing”.

Influence 139
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How Criticizing in Private Undermines Your Team

Harvard Business Review

You are discussing with your direct reports how to handle the project delays that have caused the team to miss its quarterly numbers. Ask your team members what they need to hold each other accountable for how the team is working together. You are holding your weekly team leadership meeting. Making this shift isn't easy.

Team 18
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Your Team Needs an Intervention

Harvard Business Review

Straight out of Argyris''s classic HBR article about why smart people can''t learn," this room is full of people skilled in all elements of leadership except collaborative work and unfamiliar with the messiness of honest, open-ended discussion. Turning one into the other requires, above all, close attention to fundamental human dynamics.

Team 8