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Howard Schultz’s Broken Heart

Michael Lee Stallard

He didn’t immediately call Starbucks’ public relations people or lawyers. He became a Starbucks employee for the rest of his career, in no small part because his boss, Howard Schultz, had a heart. Behar immediately called Howard Schultz, Starbucks’ CEO, who was in New York City at the time. and “what do you enjoy in life?”

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Leadership Strategies: Are You a Davos Woman?

Women on Business

Business Leadership: Recycling Conflict Last week I was delighted to be a workshop presenter. Bold Leadership There are so many words to describe leadership and almost. Why We Need a Woman at the Top Post by Jane K. Stimmler, contributing Women On Business writer.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. Again: This wasn’t Southwest’s public relations team trying to curry favor, but rather a flight attendant promoting her own company on her own initiative, and at her own expense.

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The Marvelous Connector

Women on Business

Megan has used other unique approaches to get her daughter’s book into famed Manhattan toy store FAO Schwartz, and partner with Build-A-Bear workshop stores. The following Saturday Shea and her book were featured in a two-page spread in USA Today.

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Building Your Brand “Buddy the Elf” Style – Part 1 :: Women on.

Women on Business

In the movie, Buddy failed dismally to keep up with the production of Etch-a-Sketch toys against the skill and speed of the other elves in the workshop. If Buddy was originally trained to be a toymaker, how well did he compete against the other elves? However, if Buddy didn’t excel at toymaking, then what was his true strength?

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The Leadership Walk

N2Growth Blog

Every day too – not just on our best days, or the days we feel good, or the days we had a good breakfast, or right after we went to a great training workshop. It is the walk that people are watching. Remember, you are always walking and others are always watching.

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Are you ready to kick butt in 2013?

Women on Business

These could be speaking engagements, guest blogging opportunities, being part of a panel, leading a workshop or class, hosting a Google+ hangout or a Tweetup. Grab those stickies, and decorate your office wall with all the topics you feel equipped to expound upon, as well as different ways to position yourself as an industry expert.

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