CEO Customer Loyalty Development Influence 
Lead Change Blog
FEBRUARY 4, 2020
Welcome to the February 2020 Leadership Development Carnival! We’re excited to share posts from leadership experts from around the globe on the topics of communication, development, engagement, team building, and more. Jeff Evans of Designed Learning shared Influencing Without Direct Control. Development. Communication.
N2Growth Blog
JANUARY 3, 2011
This is so much the case that some CEOs will avoid restructuring initiatives at all costs. My question is this…since when have fear and avoidance become prerequisites for success as a CEO? What do great CEOs do when the business model, the strategic plan, and the revenue hurdles don’t seem to be in alignment?
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N2Growth Blog
NOVEMBER 15, 2010
Remember that great CEOs see themselves not as masters of the universe, but as inspirational servants, catalysts, teachers, and team builders…Again, I would strongly encourage you to think “leader&# and not “dictator.&# Reflect back to your time as a student…which educators brought out the best in you?
Skip Prichard
JUNE 26, 2019
My research led me to develop the six-step process that allows companies to outsize: (Copyright Steve Coughran, Used by Permission). In other cases, a company might build an in-demand product or service but struggle to execute to customer expectations. Poor customer service is a killer of customer loyalty.
Eric Jacobson
JULY 2, 2019
“Business development is the craft of finding the right prospect and then designing the perfect buying experience for that prospect,” explains Mo Bunnell , the author of, The Snowball System: How to Win More Business and Turn Clients into Raving Fans. Whether you are new to sales or a sales veteran, this book is a must-read.
Eric Jacobson
MAY 28, 2021
But most classical marketers have not kept pace with these developments, losing the plot overall. As a result, nearly 75% of CEOs have stated a lack of confidence in their marketing teams, questioning their knowledge of the business and ability to drive growth. The concept of customer loyalty needs to evolve.
Harvard Business Review
FEBRUARY 23, 2018
I have interviewed over 100 CEOs, C-suite executives, middle managers, and shop floor workers in more than 25 companies across the world to understand why most companies fail to embed sustainability in their business models and, also, what drives success among the handful that do.
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