Deming Institute

AUGUST 30, 2018

Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” At some point, should industry take responsibility and make a commitment for progress toward a societal quality culture? Deming, The New Economics, see reference 2, p. Parents were patrons.

Quality 51

Quality P&L Deming Education 51

Harvard Business Review

MARCH 21, 2018

When I ask corporate leaders why they are committed to preventing serious injuries and deaths among their workers, most say they care about their employees and don’t want to see anyone hurt. I was pleased with our meeting, feeling like she had made a real commitment. Improved operational performance will result in fewer injuries.

Operations 16

Operations Chemicals CEO Metrics 16

Deming Institute

JANUARY 16, 2017

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I wanted to work in something closer to the Deming environment. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Curious Cat

MARCH 10, 2015

Employee information sessions are held on the transformation, why it is needed, how it will take place, and what it will look like when it is in place — every department member attends, sworn and non-sworn employees and the chief personally teaches each session demonstrating the importance of this and his commitment. Year seven.

Case Study 40

Case Study System Decentralization Management 40

Harvard Business Review

JUNE 12, 2012

Edwards Deming wrote: "A bad system will defeat a good person, every time." He asked: "Could we design a system that encouraged people to not commit crime in the first place?" The logic is that we can increase the odds of people operating with courage by teaching them the principles of heroism. The experiment was stopped early.

Zimbardo 19

Zimbardo Herzberg Bureaucracy Deming 19

Harvard Business Review

SEPTEMBER 27, 2012

Edwards Deming (the father of the quality movement) famously said , "Drive out fear. As described in my previous post, " Get Your Worker to Disrupt Their Jobs ," you should commit to your employees that they will stay employed if they suggest process change. Hire self-starters who are committed to your mission.

Process 15

Process Mayo Six Sigma Ryan 15

Harvard Business Review

JUNE 7, 2012

Protect the Downside — Demonstrate a Commitment to Continued Employment. Edwards Deming , the guru of total quality management, called this "driving out fear.". His solution was to make a commitment to do everything possible to maintain employment without making a formal promise.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

JUNE 7, 2012

Protect the Downside — Demonstrate a Commitment to Continued Employment. Edwards Deming , the guru of total quality management, called this "driving out fear.". His solution was to make a commitment to do everything possible to maintain employment without making a formal promise.

Attrition 11

Attrition CFO Deming Outsourcing 11