Remove Cost Center Remove Management Remove Operations Remove System
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Shadow IT Is Out of the Closet

Harvard Business Review

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

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How Cybersecurity Teams Can Convince the C-Suite of Their Value

Harvard Business Review

One of the things that surprised me most about security at Facebook is the level of attention and support that we receive from the company’s senior management team. The system was an important development for our team because it gave us a clear, direct metric to demonstrate our value to senior management.

Team 8
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How One Company Made Its Analytics Investment Pay Off

Harvard Business Review

These results, along with other transformational initiatives, have contributed to GFNorte leapfrogging its competitors within three years to attain second place in profit generation (up from fourth) in the Mexican financial system. Why did GFNorte’s analytics investment pay off when so many others’ do not? Support from the top.

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Develop Your Company’s Cross-Functional Capabilities

Harvard Business Review

You’ll often find customer relationship management within marketing, budgeting within finance, supply-chain management within operations, outsourcing within procurement, training within HR, and new product development within R&D. When functional boundaries prevail, there is no construct for managing capabilities.

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Bridging the Gap Between IT and Your Business

Harvard Business Review

From where we sit, both sides have legitimate beefs: IT complains that, despite the increasing penetration of technology into every nook and cranny of the business , it doesn’t have a seat at the table and no one understands how difficult their jobs are given the constraints under which they operate. Information & technology IT management'

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How to Compete When IT Is Abundant

Harvard Business Review

The original IT department was formed to centralize a unique expertise that could purchase, implement, and manage technology in the enterprise. Rather than serving as an adjunct to the core business, or merely a cost center, IT is becoming intrinsic to the very products and services that every company offers. Why is this?

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Charlie Ackerman on Winning A World in Flux

HR Digest

Most boards underestimate the concept of change management and the science behind human behavioral change. In addition, it’s important to reward leaders who excel in change management, leadership positivity and role modeling, but that is also often overlooked or misunderstood at the board level.