Experience to Lead

FEBRUARY 27, 2023

From virtual assistants like Siri to self-driving cars, we can now teach machines to solve complex problems with the power of computer engineering and robust data sets. If organizations don’t learn to address AI’s ethical deficits, they may cause irreparable damage to people’s lives.

Ethics 52

Ethics Diversity How To Document 52

Lead on Purpose

DECEMBER 6, 2010

Here are the key roles that are crucial to your success as a product manager, and why they are important: Engineering/QA: The relationship with the engineering/development team is paramount for product managers. Accounting/Finance: This group is often completely ignored by product management.

Productivity 182

Productivity Products Management Leadership 182

Harvard Business Review

JANUARY 28, 2014

As the founder and president of a new ethical bank focused on environmental sustainability, Jay McGuane realized that he and his board needed to set guidelines about which loans to approve and which to reject on “values” grounds. Ethical banking had seemed so benign when Jay had decided to enter the industry. Twin Debates.

Case Study 8

Case Study Banking Ethics Guidelines 8

Harvard Business Review

MARCH 7, 2017

Susan Fowler, a former site reliability engineer at Uber, recently wrote about her “very, very strange year at Uber,” characterized by a pervasive culture of alleged sexual harassment. That is like setting up a finance organization to do exotic risk hedging before putting in place basic reporting and compliance.

Compliance 11

Compliance Hedge Human Capital Finance 11

Harvard Business Review

OCTOBER 23, 2018

First, data science and AI are affecting many industries globally, from healthcare and government to agriculture and finance. To take just one striking example, imagine if there had been a discussion around how to interpret probabilistic models in the run up to the 2016 U.S. Facebook, for example, has its own private cloud.

Ethics 10

Ethics Article Analysis Objective 10

Harvard Business Review

OCTOBER 10, 2017

Similarly, when Starbucks baristas make your latte the same way across cafés, or when a software engineer delivers the expected features each sprint, you are witnessing tactical performance. Three finance professors once asked more than 400 executives what they would do if their quarterly earnings targets were at risk.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

SEPTEMBER 26, 2014

For example, one of eHarmony’s competitive advantages in the matchmaking market is that it limits competition on both sides of the match. It''s a nice primer on a range of views about what search engines should and shouldn''t reveal, and how the extraordinarily powerful company in the middle of the battle is responding.

Management 9

Management Risk Management Finance Real Estate 9