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Yes, Managing IT Is Your Job

Harvard Business Review

Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s. Their strategic use of information technology (IT) presaged the dot.com boom of the 1990s when the Internet made this kind of online ordering commonplace.

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How Leading Companies Build the Workforces They Need to Stay Ahead

Harvard Business Review

The strategic underpinnings of most companies’ workforce plans should change dramatically as a result of technological innovation. ” Beyond the skills required to perform specific jobs, technology will also determine which jobs matter most in the years to come. Take insurance, for example.

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How to Compete When IT Is Abundant

Harvard Business Review

Carr predicted that an organization''s ability to compete through investing in information technology was about to change dramatically. The IT boom of the 1980s and early ''90s had brought information technology to the corporate masses, unleashing the first full-scale technology revolution in the enterprise.

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There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business Review

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. These stats were reviewed by managers every week.

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Many Companies Still Don’t Know How to Compete in the Digital Age

Harvard Business Review

In the past, disruption occurred at the level of discrete product and service technologies that competed to offer better value for customers (e.g., Told this way, the Kodak story is a comforting caricature of the traditional failure to adapt to disruptive technological change. The nature of disruption is changing. inch vs. 3.5-inch

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Corporations: Donate Your Skills, Not Just Your Money

Harvard Business Review

We set people up to use their area of expertise, be it strategy, accounting, operations, technology, finance, or human resources. They need help with financial management, marketing, product development, service delivery, and technology.

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Why Verizon's iPhone Could Be Good for AT&T

Harvard Business Review

It may seem counterintuitive, but smart companies need to routinely rid themselves of less profitable customers, the same way an asset manager or rebalances an investment portfolio or a Major League Baseball general manager trades a declining player. So how does one take full advantage of a 'window to winnow'?

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