Remove Finance Remove Operations Remove Productivity Remove Wireless
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HP Headed to Hotel California?

Women on Business

HP Has Decreasing Product Quality. HP used to be synonymous with great products, but lately quality is not the immediate adjective you would jump to when you describe HP Products. It has all the bells and whistles; its wireless, Bluetooth compatible and an all in one (fax, scanner, and printer) machine.

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T-Mobile Hasn’t Incited a Price War…Yet

Harvard Business Review

First, its CEO, John Legere, was ceremoniously kicked out of a Las Vegas party thrown by wireless rival AT&T. wireless carrier’s offer to pay up to $650 for new customers to switch to its service. Since early last year, T-Mobile has spearheaded what I call a value war — as opposed to a price war — in the wireless market.

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Mobile Money Is Driving Africa’s Cashless Future

Harvard Business Review

With no means to track sales, little data is available, and channels are too fragmented for companies to forecast production and distribution with any degree of accuracy. ” This has been driving ever closer relationships between banks and mobile operators. .” These trends are not limited to customers.

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What Health Care Can Learn from the Transformation of Financial Services

Harvard Business Review

The cultural and operational challenge for incumbent financial services firms was enormous. In response, these companies made three significant shifts in their offerings: (1) they turned services into products; (2) they improved convenience while lowering cost; and (3) they leveraged big data to provide tailored customer solutions.

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What Investors Need to Know About Zimbabwe After Mugabe

Harvard Business Review

Tobacco production, the country’s main foreign exchange earner, slumped dramatically between 2000 and 2008.) Consumer-facing businesses : Any company that enters the market offering lifestyle and consumer goods products could benefit from demand that has been unmet for years.

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How Merck Is Trying to Keep Disrupters at Bay

Harvard Business Review

Within EB, Merck first created a Global Health Innovation Fund and then a Healthcare Services and Solution unit to identify, develop, and operate nascent opportunities that fit that thesis. It’s not just products. For ideas to become reality, a company needs repeatable processes, not only out-of-the-box insights.

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How to Compete When IT Is Abundant

Harvard Business Review

With the swipe of a credit card, the customer support team can move to Zendesk or Desk.com; the HR team lives on Workday; the business intelligence group moves to GoodData or Domo; the finance team logs into Netsuite; the marketing department orbits around Marketo and Salesforce''s marketing cloud. Why is this?