Remove 2013 Remove Innovation Remove Loyalty Remove Operations
article thumbnail

IT Organizations Built to Last

Strategy Driven

Innovation begins with management; by fostering a culture that prioritizes innovation, creativity is incentivized among team members. Customer centricity: It’s been proven that companies that prioritize their customers see greater business results and continually bring more innovative products to the market. All rights reserved.

article thumbnail

The 7 Silent Business Killers

Strategy Driven

Dig hard into your operation to see what’s wrong. 3 Innovation is DOA. You need to re-energize innovation-fast. Make innovation the number one goal in the company (read: big incentives for achieving innovation goals). Train everyone (and I do mean everyone) in the tools and techniques of innovation.

Price 91
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Smart Marketing for Small Businesses

Strategy Driven

” Marketing can sometimes slip through the cracks given the constant and pressing demands of sales, client service, and internal operations. Writing about your company, products, services, or industry will help you to formalize and organize your thinking, which could spur innovative ideas or content for other aspects of your business.

article thumbnail

The Comprehensive Business Case for Sustainability

Harvard Business Review

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. Fostering innovation. Investing in sustainability is not only a risk management tool; it can also drive innovation.

article thumbnail

What Netflix and Starbucks Know About Cash Flow

Harvard Business Review

This allows you to better manage operating and capital expenses. Consider the Starbucks loyalty card, which consumers buy pre-loaded with cash. According to Bloomberg Businessweek, in 2013 Starbucks made $146MM on interest investing the float, or 8% of total profit. It can also improve working capital.

article thumbnail

The Internet-Connected Engine Will Change Trucking

Harvard Business Review

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. By capturing information that formerly was available only from an in-person diagnostic test, Daimler Trucks North America creates customer loyalty and reduces risk for commercial drivers.

article thumbnail

The Internet-Connected Engine Will Change Trucking

Harvard Business Review

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. By capturing information that formerly was available only from an in-person diagnostic test, Daimler Trucks North America creates customer loyalty and reduces risk for commercial drivers.