Leading Blog

MARCH 4, 2014

Here are several: Why Culture Matters : A successful culture is like a green house where people and ideas can flourish—where everybody in the organization, regardless of rank or role, feels encouraged to speak frankly and openly and is rewarded for sharing ideas about new products, more efficient processes, and better way to serve customers.

Bureaucracy 283

Bureaucracy Leadership Ryan CEO 283

Strategy Driven

DECEMBER 16, 2020

For years now, huge corporations such as British Aerospace Engineering and Raytheon have completely dominated the market and swooped in to poach promising innovators. Inventors and programmers have found themselves swallowed up in vast bureaucracies, working on projects that they feel morally uncomfortable on and with less than savory people.

Innovation 130

Innovation Software Industry Politics 130

Harvard Business Review

JUNE 17, 2015

This seems to be a key question on the minds of not just marketers, but company strategists these days. This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. How well do you know your customers?

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

JUNE 2, 2014

You also have support staff, including the people in marketing, finance, HR, and other functions. When the tooth-to-tail ratio gets too low, front-line people find that they have to send every customer request or idea for improvement up through the bureaucracy and wait days or weeks for a response.

Cost 12

Cost Span of Control Management Bureaucracy 12

Harvard Business Review

MARCH 2, 2015

They have, instead, everything to do with bureaucracy and interest group politics. The causes vary for this epidemic of counter-productive interference, which is threatening a long and successful policy, at least in the U.S., As our research shows, better and cheaper innovations often generate “winner take all” markets.

Transportation 8

Transportation Proposal Technology Press Release 8

Harvard Business Review

FEBRUARY 24, 2011

Buffett prefers to accept the visible costs of "a few bad decisions" than incur "the invisible costs of stifling bureaucracies." In 2009, he confessed to developing an ill-conceived plan to market GEICO credit cards and also failed to rein in NetJets' debt, which had soared to $1.9 He annually reports on his own mistakes.

Letter 14

Letter P&L Net Present Value Insurance 14

Harvard Business Review

JUNE 23, 2017

There’s a tendency to assume that the salesperson lost because their product was inferior in some way. However, in the majority of interviews buyers rank all the feature sets of the competing products as being roughly equal. 3: Market Leaders Have an Edge. In most industries a single company controls the market.

Price 8

Price Health Care Committee Fashion 8