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Retain Your Top Performers

Marshall Goldsmith

Leaders are debating the changing nature of work and the perceived decline in job security (the lifelong career at a benevolent company is a fading memory) and the erosion of corporate loyalty. But too often we overlook the profound impact these changes have on our organizations. Retaining High-Impact Performers .

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Multicultural Leadership Starts from Within

Harvard Business Review

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. Is your organization prepared?

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The Rise of the COO

Harvard Business Review

What role does he or she play in the organization? Only two of the 37 organizations we studied had appointed more than two COOs in their history; in 27, the current COOs had only one predecessor; and in the remaining eight corporations, the incumbents were the companies' first COOs. Does your company have a COO today?

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The Myth of Work-Life Balance

Harvard Business Review

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. So, forget work-life balance and think personal organization and finding ways to relax. That's history in most organizations.

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Artisans Must Balance the Books

Harvard Business Review

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping. Eventually, most collapse.

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What an Economist Brings to a Business Strategy

Harvard Business Review

Ask them if they apply much else from else from economics in their actual business careers, and you’re likely to hear “not much.”. and other governments to help them design these often complicated auctions and by telecommunications companies trying to figure out the best strategies for bidding. Economists and market design.

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The Right CEO Personality for Process Improvement

Harvard Business Review

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched. We all have.

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