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A Case for Why Health Systems Should Partner with Pharmacies

Harvard Business Review

At CVS Health, we believe that community retail pharmacies play a critical role in that effort —­­ a view confirmed by our experience in over 60 health-system partnerships across the United States. Those relationships are successful because they build on five realities in population health management. Insight Center.

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Develop Your Company’s Cross-Functional Capabilities

Harvard Business Review

Instead, our interviews found a willingness to let organizational forms and structures evolve naturally, developing in line with the identity of the enterprise. Some of the first business functionaries were railroad telegraph operators who managed schedules. The functional model of organization dates back to the 1850s.

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Shadow IT Is Out of the Closet

Harvard Business Review

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

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3 Mistakes in U.S. Health Care That Emerging Economies Can’t Afford to Repeat

Harvard Business Review

The health care system in the United States, with its technological prowess and massive infrastructure, often serves as a reference point for rapidly developing economies around the world while they build their own medical systems. Basing a system on fee-for-service payment. Victor Albrow/Getty Images.

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How Cybersecurity Teams Can Convince the C-Suite of Their Value

Harvard Business Review

All too often companies misunderstand the value of their cybersecurity teams and underfund their development. One of the things that surprised me most about security at Facebook is the level of attention and support that we receive from the company’s senior management team. Insight Center. The Future of Cybersecurity.

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Bridging the Gap Between IT and Your Business

Harvard Business Review

IT is asked to the table far too late to advise on the difficulties of consolidating systems after a merger , then faulted when the task takes longer and costs more. Or business silos blame IT because “systems don’t talk,” when the root issue is that siloed departments don’t like working together.

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A Kodak Moment to Reconsider the Value of IT

Harvard Business Review

In the early 1990s, Kodak's IT function was focused on systems and internal services. High-value functions such as infrastructure development and database administration were retained; others, including PCs, networks, and mainframes, were outsourced. After all, we have a great deal of skill with file transfer protocols."

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