Crisis Management Management Operations Travel 
Experience to Lead
JANUARY 29, 2024
However, managers and employees who can turn times of crisis into opportunities for organizational change and growth will be the ones to ensure the business stands the test of time. The good news is, there are ways of managing disruptions to business without crumbling under the pressure.
N2Growth Blog
MARCH 23, 2010
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
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N2Growth Blog
APRIL 25, 2010
If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. So, what’s wrong with tenure you ask?
Strategy Driven
OCTOBER 4, 2013
Just as we gain wisdom from the business failures and corporate scandals, we can learn equally valuable lessons from crisis situations that were successfully handled. The insightful companies examine their own backyards… applying the discussions, uncoverings and applicabilities to how they will better manage in the future.
The Center For Leadership Studies
APRIL 20, 2020
The immediate impacts like personnel changes and managing a mixture of in-office employees, as well as others that cannot safely return, will present challenges that need to be addressed in the coming weeks. The lagging effects of this event like a potential recession and long-term travel bans will continue to test us all.
The Horizons Tracker
MAY 28, 2020
Travel has been disrupted, tourism has shriveled, healthcare systems have come under intense strain, and factory output has withered. Many economists were predicting a global recession before the coronavirus crisis, but the prognosis now is even gloomier. Tackle the climate of fear. Now is the time to truly live up to that ideal.
N2Growth Blog
SEPTEMBER 29, 2010
They are able to play the role of ambassador, emissary, influencer, coach, facilitator, expediter, lobbyist, buffer/shield, crisis manager, negotiator, publicist, strategist, tactician, mentor, consultant, counselor, collaborative thinker and in some cases partner, based upon what the client needs. Ultimately, I agree with Peter.
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