Remove Ethics Remove Influence Remove Operations Remove Retail
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Retailers Turn to "Soft Surveillance" to Fight Customer Anonymity

Harvard Business Review

That age-old question resonates with the specialists who provide retailers with customer intelligence. For example, Tesco uses vast data sets culled from decades of customers' Clubcard use to make pricing decisions, influence shoppers to buy specific items, and build loyalty. And why didn't she become a paying customer?

Retail 12
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Credibility Crisis: 4 Sure-Fire Strategies for Cultivating Consumer Trust

Strategy Driven

While the retail industry crisis has been well-reported, particularly with respect to dwindling foot traffic to brick-and-mortar stores. Simply put, social proof is influence created when one discovers that others are doing something. This asks that we operate with openness, clear communication and accountability.

Crisis 50
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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Forbes – #1 Leader in Retail. a holding company that operates seven distinct business. Operations Group Baring Private Equity. Formerly a leader in the automotive, retail, restaurant, media innovation and consulting industries. One of LinkedIn’s 2017 ‘Top Voices’ among all Influencers.

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What is HR Analytics?

HR Digest

Understanding HR Analytics The Evolution of HR Management Over the past century, HR management has undergone a remarkable transformation, evolving from an operational discipline to a strategic function. Optimized HR Operations: HR analytics streamlines HR processes by automating data collection, analysis, and reporting.

Metrics 98
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What Data Scientists Really Do, According to 35 Data Scientists

Harvard Business Review

Modern data science emerged in tech, from optimizing Google search rankings and LinkedIn recommendations to influencing the headlines Buzzfeed editors run. But it’s poised to transform all sectors, from retail, telecommunications, and agriculture to health, trucking, and the penal system. burakpekakcan/Getty Images. Adopting AI.

Ethics 8
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The Leadership Blind Spots at Wells Fargo

Harvard Business Review

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. Senior leaders were so focused on financial impact that they couldn’t see the ethical damage. As a result of this fraud, the bank is now being investigated by Federal prosecutors and Congressional overseers.

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The CEO of Coca-Cola on Using the Company’s Scale for Good

Harvard Business Review

How has Coca-Cola integrated these CSR principles into your operations? Coca-Cola operates in more than 200 countries and the needs of each market depend on a variety of factors. Thus, we operate a value creation model that is globally driven but locally focused. We also have ethical drivers for our sustainability work.

CEO 10