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What Makes a High-Performance Leader?

Great Leadership By Dan

For example I have a growth mindset about my career but I have a fixed mindset about the upsides of parachuting from a perfectly flyable aeroplane! And you were only coaching them as you had a monthly KPI to do so? A recent example from Hollywood was the successful remake of “A Star is Born” driven and starring Bradley Cooper.

Agility 309
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5 ways to foster motivation in employees

HR Digest

Posting KPI results monthly will allow you to achieve this. For example, a customer service representative is supposed to attend incoming calls but the tasks and the result are to attend maximum calls in a fixed time period and to find resolutions. When a task is well-executed make a point of rewarding the deed.

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How much Face Time are you getting?

CO2

Face Time as a KPI. It turns out that the number one Key Performance Indicator (KPI) for a sales organization is Revenue to Face Time. Gardner shows, for example, how Gandhi, Einstein, Freud, Picasso, Elliot, and Stravinsky all took 10 years to make their first major breakthrough.

KPI 79
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Are You a Monday Morning Quarterback?

Strategy Driven

It’s a lot like closing the barn door after the horse escaped or, in my own example, Monday morning quarterbacking. Let’s use the sales department as an example, as it has the greatest opportunity to affect any company’s profitability. Executing a Formal Sales Process. Building Relationships. Qualifying Opportunity.

KPI 50
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Do Your Business Process Metrics Measure Up?

Strategy Driven

Make Metrics Visible and Accessible – Having workers, managers, supervisors, and executives see metrics helps employees make decisions and take action. If only executives see them on a monthly dashboard, it is too infrequent, too late, and too inaccessible. So you need to discuss that with the Process Owner and Executive Sponsor.

Metrics 70
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AI Is Going to Change the 80/20 Rule

Harvard Business Review

Novel workplace analytics, for example, mean more organizations can more readily identify the 20% of employees contributing 80% of value to a product, process, or user experience. Fewer than 10% of drinkers, for example, account for over half the hard liquor sold. Pareto’s “vital few” becomes a “vital fewer.”

KPI 8
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Bots Won’t Just Help Us Buy Stuff. They’ll Help Us Become Better Versions of Ourselves

Harvard Business Review

Tomorrow’s most effective executives will merge and marry workplace data and analytics to digitally design more-productive versions of themselves. Consider, for example, the obsessive get-it-done-now! executive whose 360-degree performance reviews point to a brusque and alienating communication style. Insight Center.

KPI 8