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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Jim Kim (President of the World Bank), Peter Drucker (founder of modern management), Paul Hersey (noted author, teacher, and personal mentor of mine), and Warren Bennis (one of the world’s greatest leadership thinkers of his time). Has been recognized as the World’s #1 Leadership Thinker. Co-founder Partners in Health.

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Bank of America: Yesterday and Today

Coaching Tip

Many investors are trying to put their arms around Bank of America’s problems and have been left fluttering in the wind,” says Mike Mayo, a bank analyst with Crédit Agricole in New York. Countrywide also saddled Bank of America with many more homeowners in default than its system could possibly handle.

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Putting Humans at the Center of Health Care Innovation

Harvard Business Review

We have closely studied three of these models: The Helix Center at Imperial College London, the Center for Innovation at the Mayo Clinic, and the Consortium for Medical Technologies at Massachusetts General Hospital. Patients are co-designers, co-developers, and increasingly more responsible for their own and collective health outcomes.

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Turning Value-Based Health Care into a Real Business Model

Harvard Business Review

At Mayo Clinic, surgeons who perform lumpectomies or partial mastectomies for breast cancer work during the operation with the Frozen Section Pathology Lab to determine whether all the cancer has been removed. Yes, 20 minutes is valuable extra time in an operating room while the surgeon and staff wait for pathology findings.

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Hospital Coalitions Save Money and Improve Care

Harvard Business Review

It used to be that hospitals and health systems operated as islands, selecting and purchasing medical supplies, devices and medications in isolation, and keeping their operational and leadership practices to themselves. Those numbers yield a very different type of supplier/customer conversation.

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The Biggest U.S. Health Care Challenges Are Management Challenges

Harvard Business Review

As part of this process, we formally surveyed more than 150 executives; the sample represented a broad cross-section of health care, with respondents serving in leadership roles at organizations as diverse as physician practices, hospitalist staffing agencies and large health systems.

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The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

Among the implementing provider groups, Mayo Clinic stands out for its exemplary approach, which has enabled it to consistently enhance care delivery and realize cost efficiencies. We believe that others can learn from Mayo’s disciplined approach for value realization projects. Gain senior leadership support.

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