Management Operations ROI Travel 
Skip Prichard
AUGUST 25, 2019
According to one former employee, “Management made it clear that no employee was allowed to complain about the unethical practices that were going on within the branch.”. There’s nothing wrong with operating out of self-interest. But you should pick a longer time horizon for calculating ROI on your leadership choices.
Harvard Business Review
OCTOBER 10, 2017
Another pervasive reason is that senior executives are trained as operators, not innovators. And there’s a fundamental conflict between innovation and optimizing an existing operation. To close the gap, we need to treat innovation differently than we do normal operations. Here are four things leaders can do.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Strategy Driven
NOVEMBER 25, 2019
Promoting your hotel to your target audience, increasing occupancy rates and online bookings, maximising your ROI and engaging with guests can often be an overwhelming task. Many travellers now research their accommodation online, reading reviews, researching the area and once they have made their decision, actually making an online booking.
Harvard Business Review
JANUARY 28, 2015
A traveler arrives in a foreign country and attempts to use his credit card to make a purchase. As Jo Coombs, Managing Director at OgilvyOne, London, observes, “I don’t think it can just be one or the other. If it’s all about the operations then you lose sight of the customer.
Harvard Business Review
SEPTEMBER 7, 2011
As the senior HR executive in charge of managing overseas assignments, Anton Danois made a point of spending time with Streuvels Chemicals' expatriate employees and their families. But managing European chemical plants was what he knew best, not overseeing an international mobility department. What's the ROI? I love to travel.
Harvard Business Review
OCTOBER 26, 2012
Since each touchpoint yields a particular piece of data, this becomes a complex data management challenge. Research shows that personalization can deliver five to eight times the ROI on marketing spend and lift sales 10% or more. Retailers are desperate to unlock this intelligence so they can make more personalized offers.
Harvard Business Review
SEPTEMBER 27, 2011
If your CHRO travels only to accompany you, or keeps in touch with staff primarily through email or one-way communication such as videocasts, you've got a problem. When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out? Face time with employees is essential.
Expert insights. Personalized for you.
100 
Let's personalize your content