Harvard Business Review

OCTOBER 12, 2011

Engagement with employees was poor; there was little internal communication and no surveys of employee loyalty or efforts to improve it. Through leadership development programs, Six Sigma, and constant communication we made long-term investments in our people. The attrition rate turned out to be 45%.

Long-term 13

Long-term Attrition Six Sigma Balanced Scorecard 13

Harvard Business Review

MARCH 1, 2017

Six Sigma, process reengineering, spans and layers analysis, and many other tools have helped executives uncover waste in their operations — in effect, identifying labor hours (or materials) that are unnecessary in order to produce the same level of output.

Efficiency 8

Efficiency Productivity Products Company 8

Harvard Business Review

MARCH 13, 2013

Lean Six Sigma , which even made its way into a candidate pledge in the last presidential campaign , is one in a series of such business-to-government waves. Problem is, where government is now most likely to look — and where the private sector seems most poised to push — is in the wrong place.

Efficiency 8

Efficiency Six Sigma Benchmarking Outsourcing 8

Strategy Driven

JULY 20, 2016

PricewaterhouseCoopers (PwC) conducted a survey on the topic of project management and found that companies that use a project management methodology (i.e. PRINCE2 , Six Sigma and project management software such as Taskworld ) versus those who don’t have an advantage in five different areas. Consider leaving a comment!

Project 50

Project Six Sigma Management Delegation 50

Harvard Business Review

SEPTEMBER 24, 2014

This includes most of the myriad Lean and Six Sigma continuous improvement projects that drive improved efficiency and effectiveness within an existing management and organizational structure. This is purely about executing within an existing and stable operating model. Incremental Improvement. Sustaining Innovation.

Budgeting 13

Budgeting Innovation Disruptive Innovation Six Sigma 13

Harvard Business Review

FEBRUARY 20, 2013

A 2010 IBM survey found that 79% of global chief executives foresaw "high or very high complexity" over the next five years, but only 49% felt their organization was prepared to handle it. As the business environment becomes increasingly complex and interconnected, few leaders express confidence in their companies' ability to adapt.

Entrepreneur 8

Entrepreneur Company Six Sigma Franchising 8

Harvard Business Review

OCTOBER 22, 2013

When we surveyed over 300 global executives between 2008 and 2009, one of the primary concerns they expressed was their inability to compete long term without a solid innovation engine that can grow their top line. During the initial phases of our work together, it becomes obvious that they have plenty of good ideas.

Skills 8

Skills Power Six Sigma Disruptive Innovation 8

Harvard Business Review

JANUARY 26, 2015

Accordingly, Jack Welch’s drive to Six Sigma involved an intense focus on controlling costs, quality, and execution on both the infrastructure and behavioral sides (e.g., Here, we use our employee surveys as a tool for culture change. The context demanded operational excellence. Employee engagement.

Welch 8

Welch Six Sigma Agility Operations 8

Chartered Management Institute

FEBRUARY 28, 2012

Methodologies abound to help organisations achieve process excellence, be that through lean, six sigma or BPM. The survey, conducted by Fierce Inc, found that best practices in areas such as professional development failed in their goal of helping employees.

Six Sigma 70

Six Sigma BPM Webinar Morale 70

Deming Institute

SEPTEMBER 23, 2019

Fast forward to the mid-to-late 1980s, when a research team at the Massachusetts Institute of Technology, led by Daniel Jones, Daniel Roos, and James Womack , surveyed production systems at 90 automobile assembly plants in 17 countries.

System 74

System Productivity Products Deming 74

Harvard Business Review

DECEMBER 22, 2016

In a survey conducted last month, 75% of veterans reported that VA effectively delivers care and services, up from 65% just a year ago. Moreover, leaders provide training in potent improvement tools like Lean Six Sigma and Human-Centered Design , and empower the front line to innovate.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

OCTOBER 20, 2015

Take our survey and download “How Not to Cut Health Care Costs” as a thank you. sigma), our advanced pressure ulcer rate to 1/60 th the national average, and our overall never-event frequency to 5.24 Six sigma — or no more than 3.4 Nonetheless, patients still suffer unintended harm.

Mayo 8

Mayo Health Care Six Sigma System 8

Harvard Business Review

APRIL 27, 2015

In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. By comparison, think of the long strides many businesses have made in reengineering their supply chains, boosting product quality, and rolling out lean six sigma. And it’s not just your company.

Innovation 8

Innovation Company Engineering Supply Chain 8

Skip Prichard

JULY 15, 2019

In fact, according to the school’s most recent survey, 60 percent of US households experienced at least one instance of “customer rage” in the past year. “According to Arizona State University’s W. Carey School of Business, there’s an epidemic of customer rage sweeping the country (and world). across multiple industries and sectors.

How To 76

How To Middle Management Innovation Technology 76