Navigate Your Path to Success
Women on Business
JANUARY 11, 2011
Often this meant trying to read Mapquest directions while driving on a highway or in the dark.
Airlines Development Ethics Technology 
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How to Become Truly Social
Coaching Tip
FEBRUARY 23, 2012
Winning in this environment requires more than new technology ; here are ten ways to become truly social in a world that is not just connected, but interconnected and interdependent: 1) Do away with one-way conversations. Sticking with Southwest Airlines, why do their flight attendants entertain their passengers? 6) Give trust away.
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3 Questions About AI That Nontechnical Employees Should Be Able to Answer
Harvard Business Review
AUGUST 2, 2018
It is often regarded as the kind of technology that only the most clever and most mathematically-minded people can understand and work with. But machine learning is a technological tool like any other: it can be understood on various levels, and can still be used by those whose understanding is incomplete.
Followership : Blog | Executive Coaching | CO2 Partners
CO2
JUNE 29, 2010
Effective followership plays such an important role in the development of future leadership skills that freshman at all the United States service academies (the Air Force Academy, West Point, Annapolis, and the Coast Guard and Merchant Marine Academies) spend their first year in formal follower roles.
Cast the Net Wide – Make the Most of Your Promotional Time and.
Women on Business
JANUARY 24, 2011
Develop those contacts as a ladder to reach higher, but more challenging, prospects. Test business development, starting with advice from your banker, accountant, and lawyer. Many career-enhancing activities can develop from carefully chosen volunteer-based projects. We can leverage each other’s expertise.
Why Your Customer Loyalty Program Isn’t Working
Harvard Business Review
MARCH 10, 2015
Aggressive moves by airlines to migrate frequent flyer metrics from miles flown to dollars spent have caused bargain-hunting road warriors worldwide to whine about “disloyalty programs.” Airlines have clearly calculated that customers who spend more are more valuable to them than customers who fly more.
The Most (and Least) Empathetic Companies
Harvard Business Review
NOVEMBER 27, 2015
Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Technology. Technology. Technology. Technology. Technology. Technology. Technology. Technology.
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