article thumbnail

Ten Types of Organizational Change

Change Starts Here

While the general approach to influencing change is similar across projects, the specific details of how you implement each project will depend on what you’re trying to change. The HR and finance groups within a university installed a new software system to automate tasks and have better information for decisions. Installing Systems.

article thumbnail

Tommy Boy’s Debut

Steve Farber

I know thousands of people, and many of them wield tremendous influence. We need something specific from the other person–an airline ticket, or lunch, or help with a question. We might confide that our marriage is failing, or discuss private, sensitive details about our finances with such a friend. Really, truly ROCKS.

Letter 80
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What an Economist Brings to a Business Strategy

Harvard Business Review

The late Julian Simon (better known, perhaps, for his optimistic views about population growth and resource abundance) thought up the idea for having airlines auction off overbooked seats and persuaded the Civil Aeronautics Board, which used to regulate airlines fares and entry, to permit the idea in the 1970s. Economists and finance.

article thumbnail

The Rise of the Chief Customer Officer

Harvard Business Review

They have power and influence resources. Even if their teams are small, their voice on the executive management team means they have influence over how the company prioritizes and spends resources. About one quarter of these CCOs formerly held operations positions. Consider one example.

B2C 14
article thumbnail

A Short History of Golden Parachutes

Harvard Business Review

Last year, Jeff Smisek, the former CEO of United Airlines, received a separation payment of $4.875 million in cash along with additional equity awards and other benefits for a total of close to $37 million after being ousted from his company. Golden parachutes can’t seem to stay out of the news.

article thumbnail

Why Labor Protests in France Won’t Stop Macron’s Reforms

Harvard Business Review

Students, workers, and retirees are protesting, targeting trains, airlines, retirement homes, universities, and government offices. last year, unemployment is slowly decreasing , and public finances are improving faster than anticipated. For a start, despite the discontent in some sectors, the French economy is not doing too badly.

article thumbnail

Can You Really Power an Organization with Love?

Harvard Business Review

Some very well-known companies such as Whole Foods (founder John Mackey dedicates a whole chapter to love in his book Conscious Capitalism ) and Southwest Airlines (their NYSE ticker code is LUV) make explicit reference to love. LoveOS supports the “apps” of strategy, finance, etc.