Remove Banking Remove Bureaucracy Remove Innovation Remove Management
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Don’t Be a Leader of Stupid Rules

Lead Change Blog

TD Bank created a “Kill a Stupid Rule” program; any employee who spotted a rule that kept employees from delighting customers got a fifty-dollar reward. Like TD Bank, make busting customer-restricting bureaucracy more valued than protecting those “sacred cows” long in need of slaughtering.

Policies 150
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Bureaucracy Must Die

Harvard Business Review

Prahalad and I urged managers to think in a different way about the building blocks of competitive success. Businesses are, on average, far less adaptable, innovative, and inspiring than they could be and, increasingly, must be. Managers assess performance. Almost 25 years ago in the pages of HBR , C.K. Power trickles down.

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Bureaucracy Must Die

Harvard Business Review

Prahalad and I urged managers to think in a different way about the building blocks of competitive success. Businesses are, on average, far less adaptable, innovative, and inspiring than they could be and, increasingly, must be. Managers assess performance. Almost 25 years ago in the pages of HBR , C.K. Power trickles down.

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How Managers Should Respond When Bribes Are Business as Usual

Harvard Business Review

Yet, according to the World Bank , roughly one-third of firms around the world use kickbacks, paying an estimated total of $400 billion a year. ” Of course, copying what your competitors do — especially when it is illegal and inefficient – is the opposite of innovative. “That’s enlightened management.”

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The Promise of a Truly Entrepreneurial Society

Harvard Business Review

Over the major innovation cycles, the capitalist system has been resilient enough to absorb the effects of the crashes caused by pure speculation and turn them to its advantage. Some prominent economists predict a new period of secular stagnation as the last great phase of innovation-fueled growth (as they see it) dries up.

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How to Make Agile Work for the C-Suite

Harvard Business Review

Companies like ANZ, the Australian-based banking giant, have made explicit commitments to adopt agile principles , while others like Zappos, are on the bleeding edge of organizational transformation. Self-managed teams with limited hierarchy and bureaucracy are explicit features of such organizational models.

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The Job the EU Should Actually Be Doing

Harvard Business Review

The good news is that it is feasible, as long as the right pockets of expertise are tapped (in the World Bank, OECD or IMF, for example) and provided a permanent infrastructure is built in the EU. It should get full-time staff with the right skills, focused on results and change management, and clearly tasked to instill better governance.