Case Study Company Crisis Management Management 
CO2
DECEMBER 5, 2023
Far from being mere administrative support, executive assistants are pivotal in driving the strategic agenda , managing critical relationships, and fostering an environment of efficiency and innovation. This involves honing skills such as decision-making, emotional intelligence, and crisis management.
Harvard Business Review
NOVEMBER 11, 2015
The past few days had been a whirlwind, and she was still trying to make sense of how her work life had transitioned so abruptly from celebration to crisis. Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Costs and Risks.
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Harvard Business Review
DECEMBER 11, 2013
Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. If you’d like your comment to be considered for publication, please be sure to include your full name, company or university affiliation, and e-mail address.).
Strategy Driven
FEBRUARY 6, 2015
Quality is not something that managers assign others to achieve. Rather than assume all is wrong or right with an organization and take a defensive posture, management must view quality as essential to their economic survival or growth. It is not enough for management to endorse quality programs; they must actively participate.
Harvard Business Review
APRIL 14, 2017
It’s a new turn in what has been a PR disaster for the company. That was what management told us to do. And it fails to take into account the power of social media to punish companies whose employees go against their instincts as decent people because they felt bound to follow orders. What must they be thinking now?
Harvard Business Review
NOVEMBER 26, 2013
As the continued bad news from Blackberry reminds us, no company’s future is secure. When your business is facing declining sales, a potential buy-out, or even certain closure, how do you manage people who are likely panicking about their future? In a crisis, you may think you need a whole new set of management approaches.
Harvard Business Review
DECEMBER 20, 2013
In 2007, I wrote a case study for Harvard Business Review , “ Boss, I Think Someone Stole our Customer Data.” In this case, trust should be the “true north” for Target in its dealings with its many stakeholders. Target is a company that takes security and customer trust seriously. Are you ready?
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