Harvard Business Review

MAY 16, 2017

So here’s how she made sure her résumé attracted the attention of hiring managers when she started applying for chief administrative officer (CAO) positions. Manage junior staff and evaluate performance. Initiate whatever needed to ensure projects’ success. Go well beyond job descriptions.

COO 13

COO Chief Operating Officer Transportation Real Estate 13

Harvard Business Review

JANUARY 4, 2018

The ABU was set up as a centralized profit center with ambitious targets and with direct reporting to the chief operations officer; most often, similar units are organized as cost centers with no specific targets. This setup fosters focus on high-yield projects, actionable analytics, and speed of execution.

Company 8

Company Chief Operating Officer Incentives Project 8

Harvard Business Review

MAY 23, 2018

I saw this play out when debriefing with the Chief Operating Officer of a $20 billion global company. The project costs had ballooned, and the direct report was emotionally frayed. The project costs had ballooned, and the direct report was emotionally frayed. ” You and Your Team Series.

Emotional Intelligence 15

Emotional Intelligence Self-aware Chief Operating Officer Goleman 15

Harvard Business Review

APRIL 5, 2013

But often, managing the business gets short shrift. Their son-in-law (married to their eldest daughter) had recently been named chief operating officer. In particular, we looked at which projects the family regards as having been very successful--and which ones were not considered successful.

COO 8

COO Chief Operating Officer Strategic Planning Project 8

Harvard Business Review

JUNE 4, 2012

The best managers find creative, diplomatic ways to make contentious decisions without engendering resentment. Take, for example, the chief executive of a Midwest industrial company I worked with. Projections back then showed that after two years of solid investment, the venture would generate healthy profits in the third year.

COO 9

COO Chief Operating Officer CEO Bottom-up 9

Harvard Business Review

MAY 29, 2013

How do they manage from one wave of transient advantage to another? Coming out of that experience, Dixon led the company through a reinvention of its business model through new kinds of partnerships with building owners, new product offers such as a members'' club, " Businessworld ," and international expansion to new geographic markets.

Competitive Advantage 8

Competitive Advantage Chief Operating Officer Entrepreneur Operations 8

Harvard Business Review

AUGUST 30, 2012

A few years ago, the chief operating officer launched a customer quality initiative to improve six core processes and assigned executives to "own" each process. For example, employees wanted more transparency and say in project prioritization. Executives also want quick wins, so they scope projects to be done in a year.

Company 8

Company COO CFO Insurance 8

Harvard Business Review

SEPTEMBER 3, 2013

Hiring, managing performance, and firing. Soon, the list of topics grows more serious, and turns to work: My plate is completely full, but my boss just asked me to start a new project. The Big Four are: The Chief Executive Officer: your inner Dreamer. The Chief Financial Officer: your inner Thinker.

Chief Financial Officer 8

Chief Financial Officer Chief Operating Officer Chief Executive Officer Learning-by-Doing 8

Harvard Business Review

MAY 13, 2015

To find out, we interviewed several coworking space founders and community managers, and surveyed several hundred workers from dozens of coworking spaces around the U.S. First, unlike a traditional office, coworking spaces consist of members who work for a range of different companies, ventures, and projects.

Chief Operating Officer 8

Chief Operating Officer Survey Learning-by-Doing Globalization 8